Technical Program Manager

Program Manager

Requirement/Must Have:

• Bachelor’s degree in Computer Science, Engineering, Finance, or a related field.
• 12+ years of program management experience.
• 8+ years of hands-on experience managing complex, cross-functional technology programs with engineering teams.
• Deep domain expertise in financial services, banking, FinTech, or regulated environments.
• Strong experience with Agile methodologies and delivery frameworks.
• Hands-on experience with Jira and Confluence.
• Experience with Agile scaling frameworks such as SAFe.
• Proven experience leading technical programs from inception through delivery and adoption.
• Strong stakeholder management and executive communication skills.
• Experience managing program risks, dependencies, and vendor relationships.
• Experience using metrics and KPIs to drive program decisions and outcomes.

Experience:

• Experience delivering large-scale technical programs in financial services environments.
• Experience partnering with Product and Engineering teams to define and execute strategic initiatives.
• Experience driving Agile transformation initiatives.
• Experience developing governance frameworks, stage gates, and delivery controls.
• Experience managing complex dependencies across multiple teams and vendors.
• Experience supporting compliance-aware delivery and risk management.
• Experience mentoring, coaching, or managing Program Managers and Scrum Masters.

Responsibilities:

• Lead and manage large-scale, cross-functional technical programs aligned with business goals and regulatory requirements.
• Define and maintain program plans, roadmaps, schedules, and delivery milestones.
• Collaborate with Product, Engineering, and Business teams to deliver scalable and customer-focused solutions.
• Drive technical delivery by identifying risks, dependencies, and solution alternatives.
• Manage issue escalation processes and ensure timely resolution of delivery challenges.
• Influence platform and product strategy through technical insights and platform-first approaches.
• Develop and execute program governance frameworks and decision-making processes.
• Establish, track, and report KPIs and program health metrics.
• Partner with senior leadership to align program strategies and organizational objectives.
• Contribute to Program Management Center of Excellence initiatives, including process improvements and portfolio management.
• Support leadership communications, reporting, and strategic planning activities.
• Ensure successful program delivery through disciplined execution and stakeholder alignment.

Should Have:

• Advanced degree preferred.
• Experience in captive auto finance, mobility services, or lending platforms.
• Knowledge of loan origination, loan servicing, payment processing, or collections platforms.
• Experience with Go-To-Market (GTM) planning and product launch support.
• Knowledge of modern software development practices and platform engineering.
• Experience with reusable services, platform solutions, or SDK development.
• Experience with data analytics and reporting tools within financial services environments.

Skills:

• Technical Program Management.
• FinTech.
• Financial Services.
• Banking Domain.
• Agile Methodologies.
• SAFe Framework.
• Jira.
• Confluence.
• Program Governance.
• Risk Management.
• Stakeholder Management.
• Vendor Management.
• Product Lifecycle Management.
• Strategic Planning.
• KPI and Metrics Management.
• Cross-Functional Leadership.
• Compliance and Regulatory Delivery.
• Agile Transformation.
• Leadership Communication.

Qualification and Education:

• Bachelor’s degree in Computer Science, Engineering, Finance, or a related field required.
• Advanced degree preferred.
• PMP or equivalent Program Management certification preferred.