SLA & Service Performance Manager
GCash
GCash, a leading FinTech company, is seeking a dedicated Service Delivery Manager to fortify relationships with internal teams and external partners. You will design and oversee SLAs/OLAs, manage service levels, and drive improvements to ensure reliable service delivery. The role requires proactive incident handling, governance of service reviews, and clear communication with executives on major incidents affecting availability. A strong focus on collaboration and value realization is essential. #J-18808-Ljbffr GCash
Vacancy posted 1 day ago
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