Data Specialist

Job Details Job Location: Plano Office - PLANO, TX 75024 Position Type: Full Time Travel Percentage: Negligible Job Shift: Day Job Category: Training Job Overview Design and deliver GenAI training programs, conduct needs analysis, develop curricula, collaborate with change management, create internal learning tools, measure outcomes, and support continuous improvement across the organization. Responsibilities GenAI Training and Education – design and deliver training programs focused on workflow integration, use‑case identification, problem‑solving with GenAI and responsible and secure use; build narrative‑based learning content that helps learners “connect the dots” between their job tasks and GenAI capabilities; and teach employees when GenAI is the appropriate solution versus existing tools (“right tool for the right task”). Needs Analysis and Curriculum Development – conduct training needs assessments to identify gaps in skills, workflows, and understanding of AI capabilities; translate business needs into structured training paths, curriculum modules, and competency frameworks; and partner with SMEs to contextualize training within real job scenarios. Change Management Collaboration – align training strategy with change management efforts, ensuring communication, adoption, and resistance mitigation are integrated; and support the rollout of new AI tools or updates through structured change plans. Internal Tool Creation and Support – assist in the creation of internal GenAI related or specific learning tools, templates, and job aids; and provide feedback about learner challenges, tool limitations, and usage patterns. Measurement, Reporting and Continuous Improvement – collaborate with others to identify, track and report learning outcomes, adoption metrics, and tool success indicators; continuously refine training materials based on user feedback, tool evolution, business priorities and emerging best practices in GenAI adoption. Deliver engaging training sessions multiple times per day using virtual communications software, like Zoom, WebEx, Microsoft Teams and Adobe Connect. Work with internal and external partners to develop training outlines and schedules. Communicate learner feedback and attendance reports to the client when necessary. Maintain an up‑beat, professional attitude, despite a potentially repetitive and predictable work environment. Assist with various administrative tasks. Willingness to travel to deliver onsite training if needed. Qualifications Experience and advanced level knowledge of GenAI (including but not limited to Copilot, ChatGPT, Claude, Gemini, etc.). Experience and certifications with Claude and Laurel highly preferred. 3‑5 years’ experience in corporate training or adult education. Strong written and oral communication skills. Certifications in Microsoft Office and other business‑related applications preferred. Experience working in the legal industry ideal but not required. Compensation and Benefits Competitive salary. Health, dental, short and long term disability insurance. Employer matching retirement plan. Flex Plan for medical and child care expense savings. #J-18808-Ljbffr