Business Operations Associate

Our platform supports many of the most notable teams in crypto, with use cases spanning payments, tokenization, and beyond. Built for security, customization, and scalability, Conduit delivers production-grade reliability paired with deep blockchain expertise—so teams can stay focused on what matters most: their product.

Backed by a $37M Series A led by Paradigm and Haun Ventures, Conduit is a remote-first company with offices in San Francisco and New York City for those who prefer a hybrid environment. Our team brings experience from companies like Meta, Amazon, Aave, Compound, and Paradigm.

We’re building the infrastructure layer that will power on-chain finance for the next decade.

About the Role

As we continue to scale, we’re looking for a highly organized and operationally-minded Business Operations Associate to support our GTM, Finance, and People functions.

This is a high-impact, execution-focused role designed to alleviate operational bottlenecks across the company. You’ll work closely with our Head of GTM & CEO to own critical internal workflows—from revenue operations and CRM hygiene to accounts receivable and company logistics.

This role is ideal for someone who thrives on bringing order to chaos, enjoys wearing multiple hats, and takes pride in handling the details that keep a fast-moving company running smoothly. You’ll have the opportunity to build and refine internal processes while gaining exposure across sales, finance, and operations.

Responsibilities

• Take ownership of critical day-to-day operational tasks including accounts receivable follow-ups, accounts payable processing, and internal financial coordination
• Maintain and improve CRM data quality, ensuring accurate pipeline tracking, reporting, and usability. Support forecasting and dashboarding efforts across GTM and leadership
• Conduct initial reviews of company spend, including employee credit card transactions, flagging anomalies and supporting leadership in maintaining financial discipline
• Partner with GTM, Customer Success, and Finance to ensure smooth coordination across deals, invoicing, and customer follow-ups
• Manage company logistics including event bookings, conference coordination, and offsite planning (travel, accommodations, scheduling)
• Handle operational aspects of onboarding and internal processes, including documentation, welcome logistics, and maintaining organized internal systems (e.g., data rooms)
• Use modern tools (including AI workflows) to streamline repetitive processes and improve operational efficiency across functions

Qualifications

• 2+ years of experience in operations, business operations, revenue operations, finance, or similar roles at a startup or high-growth company
• Highly organized with strong attention to detail and ability to manage multiple workflows simultaneously
• Comfortable operating in ambiguity and taking ownership of loosely defined problems
• Experience working with CRM systems (e.g., Attio, Salesforce, HubSpot) and maintaining data hygiene
• Strong communication skills and ability to coordinate across multiple teams
• Proactive and execution-oriented—you identify gaps and fix them without needing heavy direction

Nice to have

• Experience with revenue operations, forecasting, or building dashboards
• Familiarity with basic accounting concepts (accounts receivable/payable, expense tracking)
• Experience supporting company events, offsites, or travel logistics
• Experience working with outsourced accounting or finance teams
• Comfort using AI tools to automate workflows and improve efficiency
• Interest in crypto/Web3 and the broader ecosystem

Conduit does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.