Component Processing Technician - Donor Operations

The Donor Operations department at MD Anderson Cancer Center plays a critical role in maintaining a safe and reliable blood supply for cancer patients. Behind every donation is a highly controlled manufacturing process that transforms whole blood into components that can be safely stored, distributed, and used to support patients throughout their treatment. The team operates under rigorous quality, safety, and regulatory standards to ensure every blood product meets the highest expectations for patient care.

This Component Processing Technician position offers the opportunity to work directly in the manufacturing and processing of blood products in a highly regulated healthcare environment. The role is ideal for a detail-oriented and dependable professional who takes pride in following precise procedures, maintaining accurate records, and ensuring the quality and safety of products that directly support cancer patients.

In this role, you will manufacture whole blood into blood components in accordance with current good manufacturing practices, departmental SOPs, and applicable regulations. Responsibilities include properly storing and distributing blood components, operating and maintaining processing equipment, performing required quality control, maintaining accurate manufacturing records, and appropriately quarantining or disposing of unsuitable blood products.

You will play an important role in maintaining product quality and regulatory compliance by ensuring required monthly blood product quality control is completed, documenting quality assurance activities, monitoring inventory, and remaining current on procedures and policies. You will also work with supervisors and coordinators in the production of specialty blood products and assist with troubleshooting and problem-solving to maintain an efficient manufacturing process.

Strong attention to detail, accountability, and teamwork are essential to success in this position. You will work independently while supporting coworkers as needed and may assist with training new employees and students on established techniques and processes. Because the work directly affects the availability and safety of blood products, the ability to consistently follow procedures and maintain accurate documentation is critical.

The role also requires a strong commitment to customer service and professionalism. You will communicate with internal and external customers, assist with resolving questions or issues, and remain calm and professional in varying circumstances. Dependability, punctuality, appropriate workplace conduct, and a commitment to safety are essential components of the position.

The ideal candidate will be detail-oriented, dependable, safety-conscious, and comfortable working within a highly regulated laboratory or manufacturing environment. Candidates who enjoy hands-on technical work, following established procedures, maintaining precise records, and contributing to a team that produces lifesaving blood products will find this opportunity especially rewarding.

MD Anderson offers a comprehensive total rewards package, including paid medical benefits, generous paid time off, retirement plans, tuition assistance, professional development opportunities, and additional benefits, along with the opportunity to build a rewarding career at one of the world's leading cancer centers while supporting the blood products that are essential to the care of cancer patients.

**The hours for this position can either be 4 10 hours shifts or 5 8 hour shifts. The hours will vary between 8am - 9pm with rotating weekend and holiday coverage**

JOB SPECIFIC COMPETENCIES

Performs assigned tasks in accordance with established policies and procedures.
• Performs all assigned duties in compliance with internal SOPs and external regulations.
• Manufactures whole blood into components in accordance with current good manufacturing practices and departmental standard operating procedures.
• Follows the guidance of the supervisor and lead technician.
• Properly stores and distributes blood and blood components.
• Operate, maintain and perform quality control on equipment.
• Maintain accurate, legible and complete manufacturing records.
• Properly quarantine and dispose of unsuitable blood and blood components.
• Ensure the required monthly blood product quality control is performed ensuring the manufacturing process is in control.
• Works with supervisors and coordinators in the production of specialty products.
• Acquires and maintains proficiency in computer functions.
• Independently performs work without undue reliance on others and assists co-workers as time permits.
• Keeps abreast of new procedures and policies.
• Performs and documents all required quality control/quality assurance.
• Maintains neat, accurate and complete records according to established policies and procedures.
• Readily instructs new personnel and students regarding theories, techniques, and processes.
• Complies with all safety policies and procedures and uses applicable protective equipment at all time.

Maintains organized processes to provide quality blood products.
• Performs all assigned duties in compliance with internal SOPs and external regulations.
• Remains knowledgeable of processes and procedures enabling efficient trouble shooting and problem solving.
• Assists with monitoring and documenting of the sections inventory control system while assuring effective use of supplies.

Performs all tasks in positive manner to result in appropriate positive customer service.
• Complies with section's telephone courtesy policies and procedures.
• Reports results of problem resolutions to callers in accordance with section's policies.
• Demonstrates cooperation when working with both internal and external customers.
• Demonstrates calmness under varying environmental circumstances; remains willing and capable of assisting with crisis situations.
• Maintains good attendance and punctuality per the absence policy.
• Consistently well groomed; maintains a high standard of personal hygiene; adheres to the section/divisional dress code.

Other duties as assigned

EDUCATION

Required: High School Diploma or Equivalent

Preferred: Associate's Degree or Bachelor's Degree

WORK EXPERIENCE

Required: 1 year Blood donor center or component laboratory experience

Required: With preferred degree, no experience required.

The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.

This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.

Additional Information

• Requisition ID: 182410
• Employment Status: Full-Time
• Employee Status: Regular
• Work Week: Days
• Minimum Salary: US Dollar (USD) 38,000
• Midpoint Salary: US Dollar (USD) 47,500
• Maximum Salary : US Dollar (USD) 57,000
• FLSA: non-exempt and eligible for overtime pay
• Fund Type: Hard
• Work Location: Onsite
• Pivotal Position: No
• Referral Bonus Available?: No
• Relocation Assistance Available?: No

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