Wire Operations Speciailst

Wire Operations SpecialistPosition at FirstBank Position Summary: This position is responsible for handling all aspects of wire transfer activity. Also, providing quality customer service to branch personnel & customers with wire questions, inquires & issues. Essential Duties and Responsibilities:Process incoming/outgoing domestic & international wires via correspondent banks, SharePoint, Silverlake DirectLine Wires and Treasury ManagementOriginate/verify wires using corresponding bank.Receive/post incoming internal & international wires from First Horizon.Process drawdown/reverse drawdown wire requests.Assist with branch & customer research request/inquiries/issues related to wiresBackup for performing wire system end of day shutdownWire Related customer service calls, emails and inquiries.Backup for the setup of cash management customers with wire accessComplete in-house training required by department & bank's training programEducation and/or Experience:High School diploma or general education degree (GED) requiredPreferred 1+ years of banking experienceExperience in handling confidential informationExperience in the use of database, Excel, and Word softwareFirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank is an Equal Opportunity Employer, including disability.