Personal Banker
NewFirst National Bank
Job Description
Job Description
Description:
General Summary
Under the direction of the Branch Service Supervisor, and in compliance with established policies and procedures, performs a variety of sales activities. Performs customer services such as opening new checking, savings and certificate accounts; performs teller services as needed and answers questions concerning products and/or services provided by the bank.
Essential Functions
- Open new deposit accounts
- Service existing deposit accounts
- Answer customer inquiries
- Accepts and processes stop payments, changes of address, wire transfer requests, debit cards, etc.
- Order checks and deposit slips
- Close deposit accounts
- Perform teller functions
- Available to open or close the teller line
- Perform all paying and receiving teller functions
- Receive and process all night deposit bags
- Assist in the servicing of existing and potential customers
- Assure that corporate goals (objectives) are met
- Develop new and existing relationships
- Is knowledgeable of regulatory requirements and compliance issues as related to area of responsibility
- Follow through on established Training Curriculum
- Cross-trained in all customer service duties
- Ability to lift up to 25 lbs. of coin as needed
Work Schedule
This is a full-time position with a normal work schedule of 8 am–5 pm Monday–Thursday and 8 am – 5:30 pm on Friday.
Requirements:Minimum Level of Preparation and Training
- A high school diploma or G.E.D.
- One to three years of job related experience in lobby services, new accounts or other customer related position.
- Completion of new accounts training program and teller training program.
- Excellent working knowledge of bank products and services.
- Previous sales or retail experience preferred.
- Have a pleasant and friendly telephone demeanor and voice
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