Front Desk Receptionist

Job Description

Job Description

A busy and friendly dermatology practice is looking for an enthusiastic and dependable front desk receptionist. 

Classification: Hourly

Pay Range : $18.50

Department: Aurora Front Office

Reports to: Aurora Front Office Supervisor

Front Office Essential Job duties:

• Assisting patients in a friendly and efficient manner.
• Checking in and out patients.
• Data Entry.
• Verifying and updating patient information including demographics and insurance.
• Verifying Referrals and Authorizations for services.
• Taking calls in a multi-line phone system.
• Processing and logging payments for copays and cosmetic procedures/product.
• Scheduling appointments and procedures.
• Managing high volume schedules for numerous providers.
• Scanning and attaching a high volume of documents.
• Managing medical records.
• Processing faxes and referrals.
• Various administrative tasks as required.

Education, Experience, and Licensing Requirements/Skills:

• High School Diploma or GED.
• Must be proficient with verbal and written communication.
• Must be reliable and able to work in a fast-paced high-volume environment.
• Excellent Multi-tasking skills and flexibility.
• Experience with EMR (electronic medical records), HIPAA, insurance and referrals preferred.
• Basic Computer Skills. (Microsoft Word, Excel, 80 wpm)
• Spanish speaking preferred.

Competency

• EMR knowledge
• Data entry
• Know how to operate computers, phones, photocopiers, scanners, filing cabinets, and fax machines.
• Proficient with written, communication and basic math skills
• Compliant with HIPAA and OSHA

Supervisory Responsibility
This position has no supervisory responsibilities.

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands
This is largely a sedentary role; however, some scanning is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.

Position Type and Expected Hours of Work
This is a full-time 40 hours position. Days and hours of work are rotating shifts Monday through Friday, 7:15 am -4:15 am, 8:00 am-5:00 pm, or 8:15 am-5:15 pm; Saturday 7:45 am – 12:30 PM

Travel
To other office locations as required.

Benefits
Full time employees are offered Medical, Dental, Vison coverage, paid holiday, vacation and sick leave.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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