Housekeeping

Canyon Ranch Austin Housekeeping Coordinator

Canyon Ranch has been redefining wellness travel and transformative hospitality for more than 45 years. As the global leader in destination wellness, Canyon Ranch inspires lifelong well-being through world-class experts, personalized guidance, and immersive experiences that help guests live healthier, more fulfilling lives.

Now, we are entering an exciting new chapter with the opening of Canyon Ranch Austin in October 2026 our newest wellness destination nestled in the Texas Hill Country. Designed to connect guests with nature, adventure, restoration, and personal growth, Austin will build upon the legacy established in Tucson, Lenox, and Las Vegas while creating new opportunities for exceptional talent to shape the future of wellness hospitality. Recognized among the most outstanding hotels in the world by the Michelin Guide 2025, Canyon Ranch offers more than a career it offers the opportunity to make a meaningful impact on the lives of others every day.

Join the founding team at Canyon Ranch Austin. Recruitment is underway today, with anticipated start dates beginning in Fall 2026.

Canyon Ranch Austin is seeking a detail-oriented and highly organized Housekeeping Coordinator to support the daily operations of the Housekeeping and Laundry departments. This role serves as the central communication hub for housekeeping operations, ensuring seamless coordination between Housekeeping, Front Office, Engineering, Laundry, and Guest Services. The Housekeeping Coordinator is responsible for managing room status updates, guest requests, work orders, departmental communications, inventory tracking, scheduling support, and administrative functions. Success in this role requires exceptional organization, strong communication skills, and the ability to manage multiple priorities while maintaining luxury hospitality standards.

Responsibilities

Operational Coordination

• Serve as the primary communication point between Housekeeping, Front Office, Engineering, Laundry, and other operational departments.
• Create Guest Room Attendant Boards and Public Area Attendant plans daily.
• Coordinate daily, weekly, monthly and quarterly housekeeping projects to ensure completion.
• Monitor and update room status information within the property management system.
• Coordinate guest requests, special room arrangements, VIP amenities, and service recovery requests.
• Track and communicate room readiness, out-of-order rooms, maintenance concerns, and priority cleaning assignments.
• Dispatch work orders and follow up to ensure timely completion.
• Support daily housekeeping operations by maintaining accurate records and operational reports.

Administrative Support

• Maintain departmental logs, reports, inventories, and operational records.
• Assist with scheduling, payroll processing, attendance tracking, and labor reporting.
• Manage departmental filing systems, communication boards, and documentation.
• Support purchasing activities by tracking supplies, linen inventories, uniforms, and operating equipment.
• Prepare daily productivity reports, occupancy forecasts, and housekeeping assignments.

Guest Services Support

• Respond professionally to guest requests and inquiries received through the Housekeeping office.
• Coordinate special requests including extra amenities, lost and found inquiries, and room preferences.
• Assist with guest recovery efforts by facilitating timely responses to service concerns.
• Ensure all guest interactions reflect Canyon Ranch service standards and professionalism.

Laundry & Inventory Coordination

• Assist with tracking linen inventories, uniform distribution, and laundry production needs.
• Coordinate delivery schedules between Laundry and Housekeeping operations.
• Monitor inventory levels and communicate supply needs to leadership.
• Support departmental inventory counts and replenishment processes.

Pre-Opening Responsibilities

• Assist with departmental setup, organization, and administrative readiness.
• Support inventory tracking, equipment documentation, and opening supply management.
• Participate in training programs and operational readiness activities.
• Assist with developing departmental communication tools and tracking systems.

Qualifications

Required

• Flexibility to work mornings/afternoons, weekends, and holidays.
• High school diploma or equivalent.
• Previous administrative, coordinator, or hospitality operations experience preferred.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office Suite, including Excel and Outlook.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
• Strong customer service orientation and professional demeanor.

Preferred

• Previous housekeeping, front office, or hotel operations experience.
• Experience with hotel property management systems and housekeeping management software.
• Prior luxury hotel or resort experience.
• Bilingual communication skills

What You'll Receive as a Canyon Ranch Colleague:

• Use of services and facilities including the spa, fitness classes, lectures, and overnight stays at all Canyon Ranch locations nationwide.
• Generous health plan including Health, Dental and Vision after 30 days of employment.
• 25 Days of personal and holiday time off (vacation, sick and holidays)
• Supplemental Health care options (including Accidental, Critical Illness and Hospital care)
• Employer-paid life insurance and Employee Assistance Program
• Paid Maternity leave
• A supportive, collaborative work environment with opportunities for professional growth.