Service Advisor - Generator Service

Job Description

Job Description

Job Requirements

The Service Advisor - Critical Power plays a critical role in the successful operation of our HVAC services by preparing detailed and accurate technical estimates for a wide range of job types, including service contracts, repairs, system upgrades, and full replacements. This position serves as the essential technical liaison between field technicians, customers, and internal support teams, ensuring seamless communication and understanding of diagnostic findings. The Service Advisor is responsible for translating complex technical information into clear, comprehensive proposals and quotations that meet customer needs and expectations. By providing precise and timely estimates, this role not only supports revenue growth but also strengthens customer relationships through trust and transparency. Additionally, the Service Advisor collaborates closely with branch management and corporate leadership to ensure that all quoting practices align with organizational goals, compliance standards, and market competitiveness, thereby contributing to the overall success and reputation of the company.

• High school diploma or equivalent required; technical/trade school strongly preferred.
• 7-10 years of field service experience (HVAC & Boiler) with strong diagnostic and repair knowledge.
• Experience preparing service and repair estimates, proposals, or quotations.
• Universal EPA CFC certification and discipline-specific certifications (EGSA, UA Apprenticeship, NATE, STAR) preferred.
• OSHA 10 required; OSHA 30 preferred.
• Proficiency with Microsoft Office and handheld devices (smartphones, tablets).

Advance your career with Stark Tech, a leader in facilities and energy solutions. We specialize in integrating systems, providing energy-efficient equipment and services, and supporting sustainability through innovative technologies like renewable natural gas conversion and energy storage solutions. At Stark Tech, we prioritize employee well-being and offer comprehensive benefits including paid time off, 401(k) with employer match, medical coverage, wellness programs, and career development opportunities. Join our fast-growing, customer-focused organization where your skills and dedication will be valued and rewarded with competitive pay and a positive work environment.

At Stark Tech, we build careers — not just fill positions. Guided by our mission, vision, and values, we focus on hiring candidates who are aligned with our culture and committed to long-term growth. We invest in our people through meaningful training, active engagement, and intentional communication to ensure every team member has the opportunity to succeed. We’re truly built differently. We’re defined by a culture that puts customers first, challenges the status quo, and takes pride in doing the right thing—every project, every partnership, every day. Across North America, we partner with our clients in advanced building and power solutions. We work on some of the most exciting and complex environments imaginable. From K–12 schools and healthcare facilities to the Space Coast, professional sports stadiums, and world-class arenas, our teams design and deliver solutions that matter.

Company Description

At Stark Tech, we build careers — not just fill positions. Guided by our mission, vision, and values, we focus on hiring candidates who are aligned with our culture and committed to long-term growth. We invest in our people through meaningful training, active engagement, and intentional communication to ensure every team member has the opportunity to succeed. We’re truly built differently. We’re defined by a culture that puts customers first, challenges the status quo, and takes pride in doing the right thing—every project, every partnership, every day. Across North America, we partner with our clients in advanced building and power solutions. We work on some of the most exciting and complex environments imaginable. From K–12 schools and healthcare facilities to the Space Coast, professional sports stadiums, and world-class arenas, our teams design and deliver solutions that matter.