People & Culture Manager

People & Culture Manager

Center on Halsted is the Midwest's largest LQBTQ+ community center, providing a vast array of programs and services designed to advance Chicago's Lesbian, Gay, Bisexual, Transgender, Queer (LGBTQ) and allied community. Center on Halsted helps create a thriving community by adhering to our five values. Community, Diversity, Equity, Inclusion and Belonging, Authenticity, Accountability, Mutual Respect. Vision: A thriving lesbian, gay, bisexual, transgender and queer community, living powerfully in supportive, inclusive environments. Mission: Center on Halsted advances community and secures the health and well-being of the LGBTQ people of Chicagoland.

The People & Culture Manager works to support the overall efforts of the People and Culture work across Center on Halsted. The People and Culture (P&C) Manager is responsible for the management of internal employee engagement initiatives and supports external training and career/professional development opportunities and building and maintaining partnerships with external partners to bring engagement and training opportunities to Center on Halsted staff and/or external program participants.

This role strategically plans for and facilitates a variety of employee engagement efforts, including supporting annual goal setting and performance management cycles, employee recognition programs, and many all-staff meetings and retreats.

The People & Culture Manager also leads the volunteer and internship program and often serves as project management lead for events, both internally and externally.

Duties:

• Implement best practices related to training, HR policies, employee recognition, data collection, and training
• Support performance management tasks like goal-setting and annual & mid-year reviews
• Assist, lead, and manage training opportunities and schedule for Center on Halsted and Center on Cottage Grove
• Support the collaboration with department heads and managers to identify training needs and develop training plans aligned with organizational goals and objectives
• Develop training materials, presentations, and resources, including manuals, handouts, and multimedia visual aids on an as needed basis
• Support Diversity, Equity, Inclusion, & Belonging efforts across our organization
• Leads the planning and execution of Employee Engagement Opportunities including, but not limited to the following: Annual/Regular Staff Retreats & monthly All-Staff meetings Diversity Council Staff Activities (i.e holiday party, employee recognition) Regular updates to HRIS system home page (Birthdays, anniversaries, special notices, & monthly employee spotlight) & employee records, as necessary Create and maintain regular internal communications across the organization using a variety of mediums and methods
• Lead and manage our Center on Halsted Volunteer and Internship Program. This includes the support and supervision of Volunteers & Interns assigned to various departments across the organization, including: Ensuring effective recruitment and onboarding of new volunteers & interns, including orientations, training, and background checks Support volunteer & internship assignments across our organization Effectively maintain records and data about volunteers & interns Utilize Volgistics or other software solutions for effective management of volunteers Support outreach and engagement efforts and foster and maintain community partnerships in furtherance of Center on Halsted's mission and priorities Serve as project-manager for non-Development related events including supporting community partners and departments in planning and executing Center events and programs
• Other duties as assigned

Skills/Qualifications:

• 5+ years of related professional experience
• Outstanding computer competence, including proficiency with Microsoft Office (MS Word, Excel, etc.), and online research skills
• Excellent verbal and written communication skills; ability to work comfortably and effectively with donors, volunteers, staff and diverse community groups
• Outstanding ethics, discretion, and judgment; ability to adhere to professional standards and follow established procedures
• Highly organized and detail oriented
• Strong event and project management experience
• Excellent time management skills
• Ability to work with creativity and resourcesfulness approach
• Ability to think independently, anticipate consequences and trends, and incorporate knowledge into your work
• Ability to multi-task, work independently and prioritize tasks
• Experience with LGBTQ+ communities and values; commitment to the mission of Center on Halsted
• Bilingual skills (Spanish / English) desirable, but not required

Monday - Friday, some nights and weekends