Engineering Services Specialist - OEM

Build A Better Career With Msc

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

The primary duty of the Engineering Inside Sales Tech is to provide engineering print and documentation support to the sourcing and purchasing team from the customer prints received for the parts we are going to provide them. If necessary, in conjunction with the outside engineering sales team members coordinate reverse engineering projects with customers, OEM, and the OEM manufacturers. Work internally with the OEM functional group members to ensure our capability of providing the customers with the part(s) they are requesting and communicate any differences with all involved.

Duties And Responsibilities

• Reviews customer "part to print" to ensure what they physically have matches what they have specified on their engineering documentation and/or the samples provided
• Reconciles differences and gets approval of markups and deviations in meeting with outside sales engineer and the customer
• Engages with the OEM Sourcing team to review and coordinate the customer print against the supplier's capability to provide parts to specification
• Reconciles with the supplier if requested by sourcing, the differences and deviations between the customer's design print, requirements and specifications and the manufacturing print and capabilities from the supplier.
• Assists the sourcing team to reconcile with customers and obtain approval on supplier's print
• Reviews the customer's application against the design print, requirements and specifications
• Reviews and request adjustment of the information from MIR, based on meetings and documented agreements with the customer, and according with the reconciled and approved documentation from customer and from supplier
• Actively participates in part review meetings with sourcing, purchasing and QC.
• Works jointly with AIS quality department on print readying and print reviews.
• Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.
• Participation in special projects and performs additional duties as required

Qualifications

What You Need:

• Bachelor's degree in business or related field or equivalent experience required.
• Minimum of five years of experience in design or application engineering or technical experience with production fasteners and OEM items
• Knowledge of fasteners and bolted joint design.
• Maintains a high level of confidentiality related to all duties and responsibilities, such as the proprietary information of vendors and customers.
• Strong ability to apply applications of engineering principles and practices to solve specific problems in a timely manner.
• Ability to document process flow and report improvements to the process or product.
• Understands process and product testing procedures including chemical, mechanical, and dimensional.
• Excellent communication skills, both written and verbal required.
• Ability to deal professionally with customers, internal customers and suppliers in a polite, efficient, and responsive way required.
• Ability to communicate technical information to non-technical users required.
• Self-motivate, committed and enthusiastic Engineering/Technical professional, must be able to work on own initiative and without constant supervision.

Other Requirements:

• A valid driver's license may be required.
• Position requires up to 20% travel
• Flexibility in traveling across North America as directed if required

Compensation starting at $56,900 - $89,430 depending on candidate location and experience.

The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.

Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.

This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position.

People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness.

You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.

Please note that MSC uses electronic monitoring and system logs in its workplace, including monitoring of Company-provided systems and collaboration tools, as permitted by applicable law.