Account Manager - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY
I opened my State Farm agency in 2015, bringing with me a background in civil engineering and a family legacy with State Farm as a second-generation agent. As a Carroll College graduate, I’m proud to remain connected to the community where my wife, our two children, and I have built our lives. We love Montana living and enjoy life on our horse property.

I believe a successful team starts with a supportive, family-first culture where people feel valued and have opportunities to grow. My agency offers hands-on leadership, personalized coaching, professional development, and opportunities to earn unlimited time off. Our recently remodeled office features modern amenities, including standing desks and showers, because I believe taking care of yourself is just as important as taking care of business.

Giving back to our community is also important to me. I’m actively involved with the Butte Chamber of Commerce and NAIFA, and I’m a lifetime member of Trout Unlimited and the Rocky Mountain Elk Foundation. I’m passionate about supporting local businesses and helping our community thrive.

I’m looking for someone who is kind, caring, and passionate about helping others. If you value teamwork, enjoy building relationships, and want to be part of a welcoming, health-conscious workplace where family comes first, I’d love to connect with you!

ROLE DESCRIPTION:
As Account Manager for Michael Paffhausen - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.