Strategic Account Manager

Job Description

Job Description

COMPANY OVERVIEW : Our client is the On-Line Leak Repair and Mechanical Solutions Authority

POSITION: Strategic Account Manager

COMPENSATION : Competitive Salary

BENEFITS: Standard package, 401K, PTO, and paid holidays.

LOCATION: Detroit, MI

SUMMARY: We are seeking a dynamic, results-driven Account Manager to join our team. This role involves managing and expanding relationships with existing clients with a heavy focus on cultivating new business opportunity across a territory. Success in this position requires effective communication with clients, the operations team, and field technicians to ensure seamless service.

DUTIES OR RESPONSIBILITIES:

• Maintain and expand relationships with existing customers to drive sales growth (20%).
• Identify and secure new business opportunities to grow client portfolio (80%).
• Schedule and lead customer-focused presentations, such as Lunch and Learns
• Represent with professionalism, honesty and integrity
• Stay knowledgeable about full range of products and services
• Coordinate customer requirements with the operations team, ensuring clear communication on safety and training needs
• Organize and manage client engagement events, such as golf or fishing tournaments
• Support field technicians at customer locations when necessary

EXPERIENCE AND QUALIFICATIONS:

• 5 years' experience in Industrial Sales, Industrial Leak Seal, or Industrial Technical (In-Plant) roles
• Must have turnaround and maintenance contacts
• Exceptional verbal and written communication skills, with the ability to interact with professionals at all levels, including Plant Managers and CEOs
• Proficient in Salesforce, Microsoft Outlook, Word, PowerPoint, and Excel
• Self-motivated, highly organized, and able to work independently with minimal supervision
• Valid driver's license with a clean record; ability to operate a vehicle safely for customer visits
• Adaptable to changing schedules and priorities
• Ability to pass a drug screen and background check per company safety standards

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