Financial Center Manager I (Branch Manager)

Job Description

Job Description

Financial Center Manager I

First Flight Federal Credit Union

Why should you work here?

At First Flight, we don’t just manage money--we help people achieve financial success. That’s our mission, and it’s at the heart of everything we do. As a Financial Center Manager, you won’t just lead a branch --you’ll shape a team, build relationships in your community, and directly impact the financial well-being of our members.

If you’re someone who thrives on developing people, driving results, and making a meaningful difference every day, you’ll feel right at home here.

What will your day look like?

No two days are exactly the same, but here’s what you can expect:

• Lead your team to success by coaching, developing, and motivating employees to reach their full potential
• Drive branch performance by setting goals, tracking metrics, and executing strategies that deliver results
• Create exceptional member experiences by resolving issues and ensuring every interaction reflects our commitment to service
• Encourage a strong team that aligns with our culture and mission
• Stay connected to your community by networking and building partnerships that grow our presence and impact
• Keep operations running smoothly while ensuring compliance with policies, procedures, and regulations
• Roll up your sleeves when needed including supporting lending activities like consumer and mortgage loans

What does success look like in this role?

You’re someone who:

• Inspires others and leads with confidence
• Balances people leadership with business performance
• Makes thoughtful decisions--even under pressure
• Builds strong relationships with both team members and the community
• Keeps integrity and accountability at the center of everything

What do you bring to the table?

• At least 1 year of management experience (financial services or sales leadership preferred)
• 2+ years of proven relationship-building success
• Strong communication and interpersonal skills
• Ability to coach, develop, and hold others accountable
• A problem-solving mindset with sound judgment
• Experience working in a goal-driven environment
• Commitment to ethical standards and regulatory compliance
• Community involvement or experience building local partnerships
• NMLS registration (or ability to obtain within 90 days)