Appliance Specialist

Weatherization Appliance Specialist

Energy and Social Services Department

Full-time (40 Hours Per Week)

General Responsibility: To evaluate client appliances for energy efficiency upgrades, to provide educational information regarding the benefits of saving energy. To facilitate and monitor appliance order through grantors and vendors.

Specific Responsibilities:

• Participating in In-service, Orientation, Supervision and Staff Meetings.
• Attending relevant training/conferences as requested/directed by the President/Chief Executive Officer and/or Chief Operating Officer. (This may include out-of-state travel).
• Supporting the Mission and Vision of Success of the Tri-County Community Action Agency within the community.
• Identify eligible clients for the Appliance Management Program and Home Energy Appliance Rebate program, schedule same for program services.
• Conduct site visits to client homes to obtain pictures, measurements, owner's signatures, and client preference of appliance.
• Educate client relative to potential energy conservation measures that can be employed in the home.
• Order and monitor appliances through Hancock Software and forwarding relative work orders to the contractors/vendors.
• Keep track of client relations and work orders through file audits and spreadsheets to report to Program Director.
• Liaise with Westbay Community Action and Office of Energy Resources relative to ordering, client relations, and job completions in Hancock.
• Monitor program for compliance and goal completion.

Qualifications: High school diploma or GED equivalent required. Possess or will train for all necessary licenses and/or certifications as mandated by Weatherization Grantors. Must have knowledge of heating systems, insulation procedures, energy efficiency measures and related areas.

Special Qualifications: Computer literacy, with friendly excellent verbal and written communication skills are necessary. Must have a valid driver's license and valid vehicle insurance. Must be willing to undergo a thorough criminal background screening and an annual driver's record check. Must be able to perform basic math problems and equations and be able to reason rationally. Must be physically able to perform the duties of the job. Must have the ability to interpret a variety of instructions furnished in written and oral form.

Tri-County Community Action Agency is an Equal Opportunity and Affirmative Action Employer. Tri-County is committed to treating all applicants and employees fairly based on their abilities, achievements, and experience without regard to race, color, national origin, religion, sex, age, disability, veteran status, sexual orientation, limited English proficiency (LEP), gender identity, or any other classification protected by law.