Licensed Insurance Customer Service Representative
Paine Insurance Group
Job Description
Job Description
We are seeking a motivated and customer-focused Insurance Retention Specialist to strengthen client relationships and improve policy retention. This role is responsible for proactively engaging with existing clients, identifying coverage needs, addressing concerns, and implementing retention strategies that enhance customer satisfaction and long-term loyalty.
The ideal candidate is skilled in relationship building, problem-solving, and consultative communication, with a strong understanding of insurance products and customer service best practices.
BenefitsAnnual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Career Growth Opportunities
ResponsibilitiesContact existing policyholders to review coverage, renewals, and account changes.
Proactively identify retention risks and implement strategies to prevent policy cancellations.
Conduct policy reviews and recommend coverage solutions that align with clients' needs.
Respond to customer inquiries regarding billing, coverage, claims, and policy changes.
Build and maintain strong client relationships through regular outreach and follow-up.
Document all customer interactions accurately within the agency management system and CRM.
Collaborate with producers, account managers, and service teams to resolve client concerns.
Track retention metrics and contribute to achieving agency retention goals.
Assist with cross-selling and upselling opportunities when appropriate.
Support automation campaigns, renewal workflows, and customer engagement initiatives.
Requirements- High school diploma or equivalent. Active Insurnace License with Texas Department of Insurance
- Minimum 2 years of customer service, account management, or insurance experience.
- Excellent verbal and written communication skills.
- Strong organizational and time-management abilities.
- Ability to handle sensitive customer situations professionally.
Vacancy posted 23 days ago
Similar jobs that could be interesting for youBased on the Licensed Insurance Customer Service Representative in Mckinney, TX vacancy
$69k
...Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers... ...-building skills Sales or customer service experience is helpful but not required... ...with a working camera Insurance license required or willingness to obtain...SuggestedRemote workWork from homeFlexible hoursHMG Careers
Fairview, TX2 days ago$69k
...Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-... ...-building skills Sales or customer service experience is helpful but not required... ...with a working camera Insurance license required or willingness to obtain one...SuggestedRemote jobWork from homeFlexible hoursHMG Careers
Mckinney, TXmore than 2 months ago- ...Description We are seeking a Bilingual (English/Spanish) Licensed Customer Service Representative to join our growing Allstate agency in Plano, TX.... ...(PTO) Work from Home Flexible Schedule Health Insurance Dental Insurance Vision Insurance Life...SuggestedWork at officeRemote workWork from homeFlexible hours
$45k - $49k
...Sales Agent Toyota Insurance is a brand name of Toyota Insurance Management Solutions... ...Toyota Insurance, we are redefining how customers experience Property & Casualty (P&C) coverage... ...and Experience: Property & Casualty License or Personal Lines License required....SuggestedHourly payWork experience placementWork at officeRemote workWork from homeWeekend workAfternoon shift$40k - $60k
The Insurance Office of America is looking for a Remote Account Associate to support the account team from a remote location. Ideal... ...for candidates with insurance industry knowledge and strong customer service skills, the role involves handling various administrative...SuggestedRemote jobWork at office- Insurance Office of America is seeking an Account Associate - Commercial Lines to assist the account team with administrative and customer service tasks. The role focuses on ensuring accuracy and quality in insurance processes. Located in Plano, Texas, the position requires...Remote job
- ...Insurance Agent Job Category: Sales Location: McKinney, TX 75... ...Comprehensive paid training and licensing with continuous on-going... ...insurance to new and existing customers. Solicit new business and... ...preferred Sales or customer service experience High School Diploma...Relocation package
Freeway Insurance Services America, LLC
Mckinney, TX1 day ago - Westwood Insurance Agency LLC in Plano, Texas is seeking a Licensed Associate Sales Agent to assist customers with their personal insurance needs. This role involves quoting and selling various insurance policies, using a consultative sales approach in a fast-paced environment...
- Westwood Insurance Agency is one of the largest personal lines agencies in the U.S. Since 1952, we’ve helped more than a million customers protect what matters most. Licensed in all 50 states, Westwood represents hundreds of insurance products offered by the country’s top...Work at officeWork from homeFlexible hours
- ## Licensed Associate Sales Agent- Westwood Insurance AgencyApplylocations: Plano, Texas, UStime... ...helped more than a million customers protect what matters... ...all 50 states, Westwood represents hundreds of insurance... ...time closing. As a full-service agency, we can help customers...Work at officeWork from homeFlexible hours
- Job Description Farmers Insurance - My Pham Agency is looking for a... ...initiate best practices for customer contact and then using your analytical... ...daily alert andcoordinate service emails Meet new business... ...work under pressure Must be licensed in Property and Casualty with...Work at office
- ...01(k) ~ Competitive salary ~ Health insurance ~ Paid time off Benefits ~ Competitive... ...~ Paid time off This is a licensed position. Must have Texas General... ...Property & Casualty license. Our Customer Service professionals are responsible for delivering...Immediate start
- Insurance Office of America is seeking a Senior Account Associate for a remote position focused on customer service and policy management. The ideal candidate will have over three years of experience in the insurance industry and strong analytical skills. This role involves...Remote jobWork at office
- ...The Mission Creative Insurance Group is leading the evolution of employee benefits in North... ...Path: Graduate to Colonial Sales Representative This is a "Path to Colonial Sales Representative... ...splits. Requirements Texas Insurance License: You must hold (or be willing to obtain...Local areaFlexible hours
Creative Insurance Group
Mckinney, TX17 hours ago $3,000 - $7,500 per month
...State Farm Insurance Agent State Farm Insurance... ...will build and develop customer relationships within... ...appropriate products and services. Work with the... ...sales or inside sales representative, retail sales associate... ...and Casualty license (must be able to obtain...For contractorsLocal areaWork from homeFlexible hours$62k - $75k
...leading direct-to-consumer insurance services business, specializing in the... ...have a Health Insurance license, we will help you obtain your... ...and qualifies prospective customers and explains features and merits... ..., show value of brand(s) represented, follow-up as necessary to...Hourly payFull timeWork at officeRemote workFlexible hours- ...Team Member Are you outgoing and customer-focused? Do you enjoy working with the... ...Farm agents market only State Farm insurance and financial service products. Responsibilities... ...a customer Property and Casualty license (must be able to obtain) Life and...For contractors
$35k - $200k
...Insurance And Financial Services Position - State Farm Agent Team Member Christie... ...in gaining and keeping customers. As Insurance and Financial... ...sales or inside sales representative, retail sales associate,... ...obtain Property and Casualty License Able to obtain a Life/...For contractorsWork at office- ...Personal Auto Underwriting Assistant and Customer Service Representative Join a growing team where your... .... Whether you're beginning your insurance career or bringing previous customer... ...equivalent. Property & Casualty (P&C) license is a plus. Bilingual Spanish-...Flexible hours
- ...Summary We are seeking a relationship-driven Insurance Agent who thrives on building long-term... ...(COIs) while delivering exceptional service to clients and partners. This position is... ...Active Property & Casualty insurance license (Life & Health preferred or willingness...For contractorsWork at officeLocal area
- The Insurance Office of America is looking for a Senior Account Associate - Commercial Lines to provide support to the account team. This role is responsible for managing customer service needs and ensuring accuracy in policy management. The ideal candidate has over 3 years...Remote jobWork at office
$4,000 - $6,000 per month
...Insurance Account Position - State Farm Agent Team... ...conversations and remarkable customer experience. If you... ...products and services. As an Agent Team... ...sales or inside sales representative, retail sales associate... ...Property and Casualty license (must be able to obtain...Hourly payFor contractors$60k - $80k
...that's been making waves in insurance since 2000? Look no further!... ...Responsibilities Establish customer relationships and follow up with... ...appropriate products and services. As an Agent Team Member,... ...task Property and Casualty license (must have currently) Life...For contractorsWork at officeFlexible hours- Insurance Account Position - State Farm Agent Team Member Full Time... ...turn leads into long‑lasting customer relationships. As our Insurance... ..., and market products or services that maximize value. You may... ...customer. Property & Casualty license. BENEFITS Salary plus commission...Full timeFor contractorsWork at officeRelocation package
$40k - $80k
Insurance Account Position - State Farm Agent Team Member... ...into long-lasting customer relationships. As our... ...market products or services that maximize value.... ...sales or inside sales representative, retail sales associate... ...Property & Casualty license BENEFITS Salary...Full timeWork at officeRelocation package$55k - $75k
...the Remote Inbound Sales Representative role at Liberty Mutual Insurance . Inside Sales Agent you... ...leads, consulting with customers on their insurance needs... ...Property & Casualty Insurance license. If you do not have one,... ...and mobile internet services are not supported....Remote jobWork experience placementWork from homeShift workWeekend workDay shiftWeekday work- ...Insurance Commercial Lines Customer Service Agent The Commercial Lines Customer Service Agent Small Business... ...requirements listed below are representative of the knowledge, skill, and/or ability... ...Obtain and maintain applicable licensing Insurance designation...Work experience placementWork at officeRemote work1 day per week
- State Farm Agent in McKinney, Texas, is seeking an Insurance Account Representative to enhance client experiences and provide exceptional customer service. You will engage with customers professionally, handle inquiries, and promote policies while supporting the agency'...
$48k - $65k
...Benefits: Simple IRA License reimbursement Bonus based on... ...Competitive salary Dental insurance Flexible schedule Health insurance... ...agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic...For contractorsWork at officeFlexible hoursState Farm
Princeton, TX1 day ago$60k - $100k
...Agent Position Are you outgoing and customer-focused? Do you enjoy working with... ...Farm agents market only State Farm insurance and financial service products. Responsibilities Establish... ...complete any applicable licensing requirements and training programs....Hourly payFor contractorsWork at officeFlexible hoursGene Wolfgram - State Farm Agent
Frisco, TX1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Licensed Insurance Customer Service Representative. Be the first to apply!
Related searches
- independent insurance agent Mckinney, TX
- insurance associate Mckinney, TX
- life insurance specialist Mckinney, TX
- licensed health insurance agent Mckinney, TX
- medical insurance specialist Mckinney, TX
- remote insurance agent Mckinney, TX
- healthcare insurance specialist Mckinney, TX
- insurance specialist Mckinney, TX
- property casualty insurance agent Mckinney, TX
- health insurance sales representative Mckinney, TX