Sr. Patient Safety & Risk Specialist

Patient Safety/Risk Specialist

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

This position is hybrid and will work three days at Wentworth-Douglass Hospital in Dover, NH on-site and two days remote. The days of the week on site are flexible. The ideal candidate will have previous patient safety/risk experience. This position will support the Sr. Manager of Patient Safety, Risk at SITE in coordinating hospital-wide patient safety initiatives and daily work at SITE. Contributes to advancing informed high reliability concepts and requires frequent collaboration with directors, managers, hospital leadership, and staff within the Department of Quality. Assist in coordinating projects across academic and operational departments and support other patient safety staff members as needed. Because this role is in an environment of active change management, the specialist will need to demonstrate flexibility and open-mindedness, as the contours of this position will evolve over time.

Essential Functions

• Collaborate with department chairs and patient care services to facilitate the internal medical peer review process and assist in analyzing serious patient concerns and adverse events.
• Participate in the analysis of adverse events and serious patient concerns and assist in preparation for regulatory or accreditation agency visits. Maintain confidentiality of peer review, performance improvement, and risk management information.
• Help recommend corrective and preventive actions to reduce risk and support interventions in collaboration with CRICO and hospital-based improvement teams.
• Assist in the review and development of hospital policies related to patient safety.
• Help identify barriers to implementing the improvement plan and collaborate with hospital leaders to develop strategies to overcome them.
• Provide education and support to nurses, physicians, and committees on patient safety topics, including non-punitive reporting and error prevention.
• Contribute to the orientation and ongoing training of department staff as directed.
• Assist in preparing presentations for committees and clinical groups under the guidance of the Patient Safety Manager and clinical leaders.
• Must be available to work in the case of a hospital-declared emergency. Must be available to assist during regulatory agency reviews.

Qualifications

Education: Bachelor's Degree Nursing required or Bachelor's Degree Pharmacy required or Bachelor's Degree Physical Therapy required or Bachelor's Degree Related Field of Study required. Can this role accept experience in lieu of a degree? No.

Licenses and Credentials: Experience with computer and Internet 1-2 years required and healthcare experience with clinical background 1-2 years preferred and experience working in a large healthcare organization 1-2 years preferred.

Knowledge, Skills and Abilities: Presentation skills. Verbal and written communication skills. Project management skills. Advanced knowledge of MS Office products is essential for success in this position (Word, Excel, PowerPoint, and Access).

Physical Requirements

• Standing Occasionally
• Walking Occasionally
• Sitting Constantly
• Lifting Occasionally
• Carrying Occasionally
• Pushing Rarely
• Pulling Rarely
• Climbing Rarely
• Balancing Occasionally
• Stooping Occasionally
• Kneeling Rarely
• Crouching Rarely
• Crawling Rarely
• Reaching Occasionally
• Gross Manipulation (Handling) Constantly
• Fine Manipulation (Fingering) Frequently
• Feeling Constantly
• Foot Use Rarely
• Vision - Far Constantly
• Vision - Near Constantly
• Talking Constantly
• Hearing Constantly

Remote Type: Hybrid

Work Location: 789 Central Avenue

Scheduled Weekly Hours: 40

Employee Type: Regular

Work Shift: Day (United States of America)

Pay Range: $79,560.00 - $115,720.80/Annual

Grade: 7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.