Medical Receptionist

Job Description

Job Description

Medical Receptionist – Full-Time

$18.00–$21.00 per hour | Calvert Internal Medicine Group

Are you a people person who enjoys helping others and making a difference?

Calvert Internal Medicine Group (CIMG) is looking for a friendly, dependable, and patient-focused Medical Receptionist to join our team!

As the first point of contact for many of our patients, you play an important role in creating a positive healthcare experience. If you enjoy working with people, staying organized, and being part of a collaborative medical team, we want to hear from you!

Why Work for CIMG?

At CIMG, we believe our employees are an essential part of providing excellent patient care. We value teamwork, professional growth, and creating a workplace where employees can develop their skills and advance within the organization.

When you join CIMG, you can expect:

Competitive pay of $18.00–$21.00 per hour

Full-time employment

Comprehensive benefits for eligible employees

Opportunities for professional growth and advancement

A collaborative, team-oriented work environment

The opportunity to work alongside experienced healthcare professionals

A meaningful role directly supporting patients and providers

An organization committed to compassionate, accessible healthcare

Opportunities to expand your skills and responsibilities

A culture that values teamwork, accountability, and excellent customer service

What You'll Do

As a Medical Receptionist, you will help ensure that our patients receive excellent service from the moment they contact CIMG.

Your responsibilities will include:

Welcome and assist patients in a friendly, professional, and compassionate manner.

Answer multi-line telephone calls and assist patients with questions and concerns.

Schedule new and established patient appointments.

Schedule follow-up appointments, specialist appointments, and diagnostic testing.

Confirm appointments and assist with patient recall and reminder processes.

Obtain and verify patient demographic and insurance information.

Verify copays and determine whether referrals are required.

Take accurate messages and communicate patient information to providers and staff.

Review and respond to inbox messages in a timely manner.

Obtain medical records for new patients when needed.

Coordinate information related to specialist appointments and testing.

Monitor provider and specialist schedules for appropriate appointment scheduling.

Assist with patient check-in and check-out when needed.

Maintain accurate and confidential patient information in accordance with HIPAA and CIMG policies.

Participate in staff meetings and required training.

Work closely with coworkers and providers to support efficient patient care.

Perform other duties as assigned.

What We're Looking For

We're looking for someone who is professional, compassionate, organized, and dependable.

Successful candidates will have:

Previous medical office or healthcare experience preferred.

Previous receptionist, front-desk, or customer service experience.

Excellent communication and interpersonal skills.

Strong customer service skills.

Professional telephone etiquette.

Strong attention to detail and organizational skills.

Ability to multitask in a busy medical office.

Ability to work effectively as part of a team.

Basic computer skills and the ability to learn electronic medical record systems.

Knowledge of medical terminology is a plus.

Ability to maintain patient confidentiality and follow HIPAA requirements.

A positive attitude and willingness to learn.

The CIMG Team

At CIMG, our patients, providers, and coworkers are all important customers. We believe excellent patient care happens when everyone works together.

Our Medical Receptionists are an important part of that team. Your work helps providers focus on patient care and helps ensure patients receive the assistance they need throughout their healthcare journey.

We also believe in promoting from within and giving employees opportunities to grow their skills, responsibilities, and careers.

Physical Requirements

Ability to sit and work at a computer for extended periods.

Frequent use of a computer keyboard, telephone, and calculator.

Ability to bend, stretch, and move throughout the office as needed.

Ability to communicate effectively with patients, providers, and coworkers.

Ready to Join the CIMG Team?

If you are looking for a rewarding opportunity where your work directly impacts patients and you can grow as part of a supportive healthcare team, apply today!

Calvert Internal Medicine Group is excited to welcome our next team member.

At Calvert Internal Medicine Group, our mission is to provide excellent, compassionate, and affordable medical care to adults and adolescents in our community. We strive to be available and accessible when our patients need us, respect their individual circumstances and beliefs, and provide state-of-the-art medical care and outstanding service.

Company Description

At Calvert Internal Medicine Group, our mission is to provide excellent, compassionate, and affordable medical care to adults and adolescents in our community. We strive to be available and accessible when our patients need us, respect their individual circumstances and beliefs, and provide state-of-the-art medical care and outstanding service.