Sales Coordinator

Sales CoordinatorFrom Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.The Sales Coordinator will provide sales and administrative assistance to the sales team. This individual will work with the Sales and Service Departments to ensure equipment is ready for delivery, coordinate delivery of equipment to customer and assist customers and Sales with status of delivery.Primary Responsibilities:Making sure the customer is always taken care of, doing everything in your power to provide superior customer service.Excellent communication skills required with sales team (phone & electronic) to assist them in providing the customer the best retail sales experience possible.Able to understand basic demo (features & benefits) on all products.Liaison between Sales & Service Department to ensure efficient and economical process of machine make ready and repairs.Ensuring equipment is delivered on time & in professional manner that exceeds customer's expectations.Work with Inventory Managers to determine & maintain proper levels of equipment & work tool inventory at branches.Assist in the equipment and work tool physical inventoryHelp maintain professional equipment & work tool displays.Tracks shipping dates on all orders placed with the manufacturer. Follow-ups on machine orders with the manufacturer and advise sales personnel of order status.Upon arrival of equipment, coordinate with service department through work order authorization to prepare service for assembly and delivery.Coordinate the delivery of equipment to customers & transfers between branches. Prepares bill of lading for all shipments.Research and respond to telephone inquiries from internal and external customers regarding equipment (identification, delivery dates, billing dates, vendor invoice coding, etc.)Additional Responsibilities:Participate in required safety program, and work in a safe mannerAdditional duties as assigned by managerTo be successful in this position you should have prior experience prioritizing work flows, completing projects in a timely fashion and organizing processes. You should possess a strong sense of urgency and desire to provide superior customer service. The ability to take direction and work in a team environment is essential to this position as well.Education/Experience:High School Diploma or related equivalent required.Bachelor's Degree from a four year college or university or related equivalent experience preferredRequired Qualifications/Skills:Computer skills to include Internet Explorer, Excel, Access, Word, PowerPoint.Must be able to comprehend, speak and write the English language. Knowledge of Spanish language preferable but not required.Creative thinking and problem solving ability.Must be highly organized in a fast-paced work environment.Values:Safety: We value the lives and health of our team and customers above all else.Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.Teamwork: We work as one across our organization for the benefit of our customers.Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide.Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.Ideal candidates will demonstrate the following values:Acting in a safe mannerExhibiting honesty and integrityActing in a fair and ethical mannerTeam mentalityDelivering quality resultsEmbraces change / improvementExhibiting superior customer service skillsExhibiting pride and ownershipWorking with a sense of urgencyExhibiting a winning attitudeYancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.Competitive Pay Structure:Competitive PayIndividual Bonus Opportunities AvailableTechnician Tool Allowance401k Plan Strong Company MatchEmployee Profit SharingFinancial Wellness CoachingEmployee Wellness Program:Medical, Vision, Dental InsurancePrescription Drug CoverageFlexible Spending AccountsShort & Long Term DisabilityGroup Life InsurancePersonal Time Off:Paid HolidaysPaid Sick LeaveCareer Development:Tuition ReimbursementOngoing TrainingAdvancement OpportunitiesEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.