General Manager - Mystic Steakhouse

General Manager - Mystic Steakhouse

Join the Food & Beverage team as our next General Manager at Mystic Steakhouse! This is an exciting opportunity to play a pivotal role in our food and beverage operations. The ideal candidate for this role demonstrates patience, adaptability, and solution-oriented approach to challenges If you have extensive restaurant experience in a fine dining setting and are a strong people leader – this is the role for you! Enjoy weekly pay, health benefits, and 401K starting day one. Whatever your career goals may be, let Mystic Lake Casino help get you there!

Manages the food services operation of the Mystic Steakhouse to ensure a pleasant guest experience and efficient, cost-effective operations. Objective is guest retention to support casino. Responsible for meeting financial goals of assigned outlets.

Empower Your Future: The Work You'll Lead:

• Manages and coordinates, in conjunction with Assistant Managers, restaurant activities to obtain effective use of equipment, facilities, and personnel. Conducts daily operations in adherence to policies, procedures, food quality, safety, and service standards, including responsible alcohol service. May recommend acquisition of new equipment or re-design of space to increase efficiency and safety of operations.
• Interacts and establishes relationships with guests to improve retention, promote guest loyalty, and resolve guest complaints.
• Leads team of direct reports with responsibility to recruit, interview, select, hire, and promote team members. Includes team member training and developing. Completes performance appraisals for direct reports, provides performance feedback, and conduct disciplinary actions up to termination.
• Participates in the development and formulation of administrative and operational policies and procedures. Designs work processes and oversees scheduling to maintain appropriate staffing levels. Plans weekly and daily specials.
• Tracks covers and revenue; develops and recommends strategies to meet or exceed revenue goals. Analyzes trends to project future performance.
• Prepares department budget. Reviews monthly profit and loss statement and explains variances; reviews and monitors budget, including weekly payroll and tip reports.

Job Requirements:

• Must be 21 years of age or older.
• Demonstrated leadership skills including any combination of post-high school restaurant education and restaurant management experience to equal seven years.
• Prior experience in a fine dining environment.

Outstanding Benefits & Awesome Perks : Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities. Generous benefits include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs, and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms, free uniform cleaning, and tuition reimbursement.

We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.

Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.