System Admin - Reservation/Sales Systems
Segrera Associates
Reservations Systems Administrator
We are seeking a Reservations Systems Administrator to support the configuration, administration, and maintenance of reservation and booking platforms. This role focuses on system functionality, inventory management, pricing, promotions, and data accuracy to ensure seamless booking operations.
The ideal candidate has hands-on experience working with reservation systems, booking engines, or similar operational platforms within hospitality, travel or related industries.
Key Responsibilities
- Configure and maintain reservation and booking systems, including inventory, availability, pricing, promotions, and product offerings.
- Support system setup, updates, and ongoing application administration.
- Test system configurations, pricing changes, promotions, and enhancements to ensure booking accuracy.
- Troubleshoot reservation system issues related to bookings, availability, pricing, and system functionality.
- Maintain accurate system data and support integrations between reservation platforms, CRM, and other business applications.
- Manage system user access, permissions, and configurations.
- Collaborate with Reservations, Sales, Operations, and IT teams to support business needs.
- Document system configurations, procedures, and workflows.
Qualifications
- 1–3 years of experience with reservation systems, booking platforms, or similar operational business applications.
- Experience configuring or administering booking systems, inventory, pricing, promotions, or availability highly preferred.
- Experience within hospitality, travel, tourism, transportation, or related industries preferred.
- Familiarity with Amadeus, Zoho CRM , or comparable reservation and CRM platforms is a plus.
- Knowledge of SQL, databases, system integrations, and Microsoft Excel preferred.
- Strong analytical skills, attention to detail, and ability to troubleshoot application-related issues.
- Bachelor's degree in Information Systems, Business Technology, Hospitality, or related field preferred; equivalent experience considered.
This position focuses on reservations application administration and configuration rather than traditional IT infrastructure or helpdesk support.
Vacancy posted 2 hours ago
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