Senior Internal Communications Strategist

Job Description

Job Description

Overview

Location: Buffalo, NY
Duration: Minimum 3 months with possible extension to 6 months

Are you ready to join a growing team?

CTG is seeking a Senior Internal Communications Strategist to support our client’s growing Engagement & Activation team. This contract role will focus on developing and executing enterprise internal communications strategies that increase employee awareness, engagement, and adoption of key organizational initiatives.

The ideal candidate is a strategic communications professional with experience assessing communication ecosystems, building audience strategies, creating tactical communication plans, and delivering high-quality employee-facing content within complex organizations.

Key Responsibilities:

• Lead an internal communications assessment, reviewing existing communication channels, tools, processes, and stakeholder networks.
• Identify communication opportunities, gaps, and recommendations to improve employee engagement.
• Develop audience segments and employee personas to support targeted communication strategies.
• Create enterprise communication strategies aligned with organizational goals and employee experience initiatives.
• Build communication roadmaps, campaigns, timelines, and channel plans.
• Draft and deliver employee communications including announcements, newsletters, intranet content, presentations, and engagement materials.
• Partner with internal teams and stakeholders to ensure consistent messaging and alignment.
• Balance strategic planning with day-to-day communication execution.

Required Skills & Experience:

• 8+ years of experience in internal communications, employee communications, corporate communications, or a related field.
• Experience developing communications strategies and conducting communication audits or assessments.
• Strong ability to translate business objectives into clear, actionable communication plans.
• Excellent written communication skills with experience creating content for multiple audiences and channels.
• Experience working in large, complex, matrixed organizations.
• Strong project management, collaboration, and stakeholder engagement skills.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications:

• Experience in financial services, banking, or other regulated industries.
• Experience supporting change management, employee engagement, learning initiatives, or enterprise transformation programs.
• Familiarity with internal communications frameworks and centers of excellence.
• Experience creating communications for large-scale adoption initiatives.

Education:

• Bachelor’s degree in Communications, Marketing, Public Relations, Business, or a related discipline preferred.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:
To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!