Datacenter RunOps Technician

Data Center Technician

The role involves supporting data center operations including hardware installation, cabling, fiber termination, troubleshooting, and maintenance activities while ensuring uptime, compliance, and efficient infrastructure operations in a 24/7 datacenter environment.

Requirement/Must Have:

• High School diploma or GED required.
• 35 years of data center or fiber infrastructure experience preferred.
• Experience in data center cabling, termination, and hardware installation.
• Strong knowledge of copper and fiber optic infrastructure installation and testing.
• Experience using tools such as OTDR, Fluke, volt-ohmmeter, tone sets, and DCIM tools.
• Ability to perform troubleshooting of network and fiber connectivity issues.
• Ability to work in shifts, weekends, holidays, and on-call rotations.
• Ability to lift up to 50 pounds and perform physically demanding tasks in data center environments.

Experience:

• Experience in data center operations, MAC activities, and infrastructure support.
• Experience in fiber installation, testing, and troubleshooting preferred.

Responsibilities:

• Support and complete scheduled data center Moves, Adds, and Changes (MACs).
• Perform hardware installation including labeling, power, and network connectivity.
• Execute break-fix work orders and troubleshooting activities.
• Manage asset tracking, auditing, and daily ticket documentation.
• Provide smart-hands support within SLA timelines and on-call coverage.
• Maintain secure and compliant data center operations.
• Perform daily inspections of power, cooling, and environmental conditions.
• Handle equipment receiving, shipping, and RMA processing.
• Provide vendor escort and support security compliance requirements.
• Perform general cleaning and maintenance of data center areas.
• Install and terminate fiber optic and copper cabling including connectors and patch panels.
• Conduct testing using OTDR, Fluke tools, and perform cable troubleshooting.
• Perform fusion and mechanical splicing for fiber infrastructure.
• Calculate and validate fiber loss budgets per standards.
• Maintain accurate documentation including work orders, logs, and reports.

Should Have:

• Industry certifications such as FOA or Corning preferred.
• Experience with data center infrastructure management tools.
• Experience in OSP or confined space fiber splicing environments.
• Strong understanding of fiber connectors and structured cabling systems.

Skills:

• Data center operations and RunOps support.
• Fiber optic installation, termination, and splicing.
• Copper cabling and structured cabling systems.
• OTDR, Fluke, and network testing tools.
• Troubleshooting network and infrastructure issues.
• Asset management and ticketing systems.
• DCIM tools and documentation.

Qualification And Education:

• High School diploma or GED required.
• 35 years of relevant data center/fiber experience preferred.