Operations Manager, RSR

Job ID: 3189946 | Amazon.com Services LLC This position requires in‑role training at an operating site which will be 6+ weeks in duration. The training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon. About Amazon Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer‑focused individuals who want to join our team as an Operations Manager. In this role, you will play a key part in maintaining customer expectations to ensure orders are delivered at the right time and to the right location. You will lead and develop a team of salaried and hourly talent, engage your team during shifts, and maintain the highest levels of safety, quality, attendance, and performance. Managers provide necessary tools for success while driving improvements through data‑driven decisions and analytical problem‑solving. Key Job Responsibilities Support, mentor, and motivate your team Lead large‑scope projects with site and regional impact Create and implement productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance Manage safety, quality, productivity, and customer delivery promises Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments) Work a flexible schedule (weekends and/or overnight shifts) Basic Qualifications 3+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications 1+ years of performance metrics, process improvement or lean techniques experience Equal Opportunity and Accommodations Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Compensation and Benefits The base salary range for this position is 91,000.00 - 136,500.00 USD annually. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and optional Supplemental life plans), EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at #J-18808-Ljbffr