Veterinary Receptionist / Client Service Representative

Veterinary Receptionist / Client Service Representative Aspen Tree Animal Care is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast‑paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi‑line phones and in‑person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail‑oriented, highly organized, and thrive in a team‑focused customer service environment. Schedule and compensation: Compensation: $17 – $19 per hour, for each hour worked This is a full‑time position, with a 4/10 schedule and availability needed Monday‑Friday. Full‑time Benefits Package*: Health package: Medical, dental, and vision insurance Life insurance and disability Employee Assistance Program (EAP) 401(k) – with company match beginning 2027 Paid time off in accordance with site policy and applicable law *Part‑time team members may be eligible for limited benefits in accordance with company policy and state law Minimum qualifications and skill set: 2+ years of experience in a customer service, reception, or client‑facing role Previous veterinary receptionist or healthcare‑related front‑desk experience preferred Proficiency in the following skills: Ability to manage a multi‑phone line system while assisting in‑person clients Exceptional verbal and written communication skills Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations Experience scheduling appointments and coordinating calendars preferred Ability to accurately process payments and maintain financial records Positive attitude and willingness to collaborate with a team Why choose Aspen Tree Animal Care? Aspen Tree Animal Care is a trusted veterinary clinic dedicated to providing compassionate and comprehensive care for pets in Durango, Colorado. With a team of experienced veterinarians and caring staff, we offer a wide range of services tailored to meet the individual needs of each furry companion. From routine wellness exams and vaccinations to advanced diagnostics and surgical procedures, we strive to promote the health and well‑being of pets while nurturing strong bonds with their owners. Our state‑of‑the‑art facilities and commitment to excellence ensure pets receive the highest standard of care in a comfortable and welcoming environment. As a cornerstone of pet healthcare in the local community, we are cherished by both pets and their families alike. WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process. #J-18808-Ljbffr