Housekeeping Supervisor

Compensation Base Pay $25.00 - $27.5 / Hour Relocation Expense Covered No Employee Type NonExempt - FT Required Degree High school Contact Information Name Human Resources Description CordeValle is seeking an experienced and service-focused Housekeeping Supervisor to help maintain the highest standards of cleanliness, presentation, and guest satisfaction throughout the resort. This position plays a critical leadership role in supervising housekeeping operations, inspecting guest accommodations, supporting team development, and ensuring an exceptional luxury guest experience. The ideal candidate is detail-oriented, organized, and passionate about hospitality excellence, with the ability to lead by example in a fast-paced resort environment. Responsibilities Provide a clean, safe, and welcoming environment for all guests and members. Maintain the resort’s standards of cleanliness in guest rooms, villas, public areas, and support spaces. Ensure guest confidentiality and security standards are consistently upheld. Respond professionally and efficiently to guest requests, concerns, and service needs. Support a positive team culture through communication, accountability, and leadership. Adhere to Leading Quality Assurance Standards with strong attention to detail and consistency. Promote safety awareness and follow all safe work practices outlined in company policies, SOPs, SDS guidelines, and the Injury & Illness Prevention Program. Comply with all resort policies and procedures. Achieve departmental productivity goals and cleanliness standards. Enhance the guest experience by proactively identifying opportunities to exceed expectations. Communicate effectively with managers, supervisors, and team members. Participate in department meetings and training sessions. Assist with additional housekeeping assignments and special projects as needed. Primary Duties Assign daily cleaning stations to Villa Attendants and House Attendants. Supervise Villa Attendants, House Attendants, and Laundry Attendants. Prepare daily showroom accommodations including Farmhouse, Bungalows, and Villas. Inspect guest rooms and public areas to ensure cleanliness and presentation standards are met. Correct deficiencies and provide coaching as necessary. Report room status updates to the Executive Housekeeper, Front Office, or Manager on Duty. Inspect and inventory housekeeping storerooms and supplies. Process and follow up on maintenance work orders. Monitor inventory levels and communicate supply needs. Inspect housekeeping equipment for safe operation and report repair needs. Coordinate with Engineering regarding maintenance issues in guest rooms or facilities. Ensure all lost and found items are properly secured and documented. Supervise evening turndown service operations. Report and document workplace injuries according to company procedures. Assist with onboarding and training of newly hired housekeeping team members. Perform additional duties as assigned that are customary to the position. Requirements High school diploma or equivalent required. Minimum three (3) years of experience in the housekeeping department of a luxury hotel or resort preferred. Ability to speak, read, and write English; bilingual abilities are a plus. Strong organizational and prioritization skills. Excellent communication and problem-solving abilities. Professional appearance and commitment to high standards of personal hygiene and grooming. Ability to remain calm and exercise sound judgment in a fast-paced environment. Understanding of guest service expectations within a luxury hospitality setting. Ability to maintain confidentiality of guest and resort information. Completion of housekeeping-related continuing education courses preferred. Ability to lift and transport up to 30 pounds. Ability to stand, walk, bend, reach, and perform repetitive physical movements throughout the shift. Work indoors and outdoors in varying temperatures and weather conditions. Regular exposure to cleaning chemicals and housekeeping equipment. Summary At CordeValle, we are committed to delivering exceptional hospitality experiences through teamwork, attention to detail, and personalized service. We value individuals who take pride in their work and contribute positively to our luxury resort culture. Qualified candidates who are passionate about hospitality and leadership are encouraged to apply. #J-18808-Ljbffr Jimmy Jazz