Account Associate - State Farm Agent Team Member

Responsive RecruiterBenefits: Simple IRA, bonus based on performance, competitive salary, flexible schedule, opportunity for advancement, paid time off, training & development.About Our Agency: Our agency is a high-performing, growing team of nine with a strong focus on delivering an exceptional customer experience. We offer PTO, a Simple IRA with a 3% match, group life insurance, individual and office-wide bonus opportunities, and a strong focus on work-life balance. Our office culture is friendly, supportive, and results-driven. We're focused on continuous improvement and creating the best possible experience for our customers. As we continue to grow, we're looking for someone who is motivated, positive, and excited to be part of a high-performing team that values both success and service.Role DescriptionAs Account Associate - State Farm Agent Team Member for Taylor Maciaszek - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.ResponsibilitiesManage customer accounts and update information in the database.Assist customers with policy changes and inquiries.Process insurance claims and follow up with customers on claim status.Coordinate with underwriters to ensure timely policy issuance.QualificationsStrong organizational skills and attention to detail.Excellent customer service and communication skills.Previous experience in insurance or a related field preferred.Compensation: $40,000.00 - $50,000.00 per yearWe are located in Pingree Grove, IL and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning.State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.