Associate Advisor Compensation Solution Professional

Job Overview: Where Ambition Meets Innovation Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you’ll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals. The Associate Client Compensation Consultant - Service is responsible for assisting with inbound calls as well as researching and resolving cases regarding compensation inquiries received via phone and email. This role partners closely with other teams within Client Compensation and related business units to research and resolve issues. Responsibilities: Fielding inbound calls and proactively asking probing questions to offices to assist with full spectrum of inquiries. Researching and following through to resolution on cases created from inbound calls and emails. Assuming ownership of complex situations, setting expectations, and taking appropriate actions to resolve inquiries in a timely manner - such as initiating outbound calls and emails to third-party sponsors and carriers. Supporting teammates and the department on other compensation tasks and activities such as training and backup to staff. Also, assisting in the training of new hires and fielding complex inquires received via phone and email. Assisting with initiatives to improve and enhance the Advisor experience while positively impacting the broader LPL organization. Providing consultation to offices and internal business partners to educate on commissions structures. Educating and consulting with advisors and their staff on the use of technology and reporting any issues to increase efficiencies. Outreaching to advisors proactively and on time in regard to sensitive activities - such as billing events, tax season prep, etc. What are we looking for? We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work. Requirements: 3+ years in customer service related or comparable industry 2+ years of experience and proficiency in Microsoft excel (pivot tables experience) Core Competencies: Proven success working in customer service related field Understanding of the advisor role Organizational and critical thinking skills Strong verbal and written skills Excellent phone communication and listening skills – with a focus on understanding each advisor’s unique needs Preferences: Team lead, managerial, or supervisory experience highly preferred Experience within the financial services industry Customer service background with ability to provide excellent experience to clients Experience taking inbound calls and making outbound calls talking to advisors Experience with tools such as Dynamics, Client Works, and Oracle would be a plus Experience with compensation and making corrections would be a plus Varicent experience would be a plus Bachelor’s degree in finance SIE certification Pay Range: $22.53-$37.59/hour Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. 401K matching health benefits employee stock options paid time off volunteer time off Company Overview: LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run thriving businesses. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients. For further information about LPL, please visit Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Principals only. EOE. Information on Interviews: LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at View phone number on click.appcast.io. EAC 5.19.26 LPL Financial is the nation’s largest independent broker-dealer.* Our company is widely known for its financial strength, exceptional service, and favorable industry reputation among financial professionals. To understand who we are, it’s important to know our core belief: financial guidance is a fundamental need for everyone. LPL Financial creates the space to let you do what you do best – create personal, long-term client relationships that turn financial aspirations into realities. Each year, thousands of financial professionals successfully manage billions of dollars in assets. Because our company is not too big and not too small, you can seize the opportunity to make a real impact. To learn more about our organization visit our About LPL page. We Are LPL Benefits Culture Social Responsibility Want to learn more about the benefits of working at LPL? Check out the links below! #J-18808-Ljbffr LPL Financial LLC