Patient Consultation Specialist (Consultative Sales)

Job Description

Job Description

This is a consultative sales role. It's also a real job in a real office, where you help real people.

Derrington Orthopedics helps active adults avoid unnecessary surgery and get back to the life they want through interventional orthobiologic treatment. Patients come to us in pain, many of them told that surgery is their only option. After Dr. Derrington examines them and makes his recommendation, you're the person who sits down with them and helps them make the decision.

Big decisions can be uncomfortable. Most people try to rescue the patient from that discomfort by talking more, explaining more, or backing off. We need someone who can stay calm in that moment, ask the right questions, and guide the patient to a clear answer: yes, this is the right path for me, or no, it isn't. The important thing is getting each patient to the decision that's right for them.

If you've been converting high-ticket deals (in B2B, real estate, financial services, coaching), or anywhere else, and you want that skill to go toward something that genuinely changes people's lives, this is that opportunity.

What you'll do

• Meet patients in person as they finish their consultation and help them move forward on the physician's recommendation
• Understand what each patient wants to get back to, and keep that goal at the center of the conversation
• Guide patients through the real decision points: cost, timing, financing, and the uncertainty that comes with any big choice
• Ask more than you tell. Our patients don't need a lecture on the process and procedure. They need clarity and confidence.
• Work closely with Dr. Derrington and our patient coordinator team so the handoff from consultation to decision is seamless
• Track your conversations and results, and help us refine the process as we grow

Who you are

• A proven consultative conversion closer with a track record in high-ticket sales
• Calm and confident. Comfortable in your own skin, without needing to be the loudest person in the room.
• A strong listener who knows when to stop talking
• Ambitious and driven by results, and equally driven by doing right by the person in front of you
• Coachable and compliance-minded. You respect the physician's recommendation and the standards that come with working in healthcare.
• A builder. You want to be a key part of a growing team, not just hit your number and move on.

Medical background is respected, but not required. We'll teach you what you need to know about our treatments. What we can't teach is the composure and judgment to guide someone through a big decision. That's what we're hiring for.

Compensation

• Base salary of $50,000 to $70,000, plus performance bonus
• Top performers can earn $120,000 and beyond. There is no cap. Your income grows as you help us grow.
• Performance pay is tied to patients moving forward with the care their physician recommends, so you're rewarded for doing it the recommended and compliant way
• A stable, full-time position with an established practice and a proven track record of patient outcomes

How to apply

Send your resume along with a few sentences about a time you helped someone make a big decision they were hesitant about. Expect a short role-play as part of the interview. We're not looking for perfect answers. We want to see how you think on your feet.

Company Description

Derrington Orthopedics helps active adults avoid unnecessary surgery and get back to the life they want through interventional orthobiologic treatments.

Company Description

Derrington Orthopedics helps active adults avoid unnecessary surgery and get back to the life they want through interventional orthobiologic treatments.