Guest Services Agent (Front Desk) PLEASE read description

:

*** Please come fill out an application in person at 97 Ed Perry Blvd Oxford, MS 38655***

We are looking to hire for two shifts:

M-W-F -8am - 4pm

Tues & Thur - 8am - 4pm

A Front Desk Clerk is responsible for checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Typical Duties Include:

· Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests.

· Respond to guest inquiries in a timely, friendly, and efficient manner

· Provide driving and/or walking directions to guests to local destinations

· Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events, and local and community events and attractions

· Assist fellow team members and other departments wherever necessary to maintain positive working relationships

· Provide or obtain accurate information

· May be required to perform other functions assigned by the manager, as needed

Job Requirements:

· High school diploma or equivalent

· Be able to work in a standing position for long periods (up to 8 hours).

· Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.

· Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers, and management to their understanding.

· Ability to accurately compute and manipulate mathematical calculations.

· Proficient computer skills, capable to use the hotel computer system

· Work schedule varies and will include working on holidays and weekends.

Job Type: Part-time

Pay: $12.00 - $13.00 per hour

Expected hours: 25 - 40 per week

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• On call
• Weekends as needed

Work Location: In person