Operations Lead

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Fish Window Cleaning – East Houston is looking for a dependable, motivated Operations Lead who can flex between field operations and sales depending on the needs of the business. This is a hands-on role. Some weeks may be more focused on window cleaning and supporting the field team, while other weeks may include more estimating, prospecting, customer follow-up, and sales activity. We are looking for someone who is comfortable working both in the field and with customers, takes initiative, and is interested in growing into a larger leadership role as the business grows.

Full-Time: 40 hours/week Pay: $17/hour + sales commission Growth opportunity into a full-time leadership role

Job Description:

Field Operations

• Perform residential and commercial window cleaning
• Support daily cleaning routes as needed
• Help ensure jobs are completed safely, efficiently, and to company standards
• Communicate professionally with customers while on-site
• Assist with equipment, vehicle, and supply organization
• Help support other field employees as needed
• Assist with resolving minor customer or operational issues

Sales & Customer Growth

• Visit local businesses and provide window-cleaning estimates
• Prospect for new commercial and residential customers
• Follow up on estimates and potential customers
• Build relationships with local businesses and property managers
• Identify new sales opportunities while working in the field
• Maintain accurate information on sales activity and follow-up
• Help reactivate previous customers and grow recurring accounts

Operations Support

• Help the owner with day-to-day operational needs
• Step into different responsibilities based on the weekly workload
• Help keep routes organized and jobs running smoothly
• Communicate issues, opportunities, and customer feedback
• Take increasing ownership of field operations as experience grows

What We're Looking For

• Reliable and dependable
• Comfortable working outdoors and performing physical work
• Comfortable talking with customers and business owners
• Strong communication skills
• Self-motivated and able to work independently
• Willing to learn both window cleaning and sales
• Able to shift priorities based on the needs of the business
• Professional appearance and attitude
• Valid driver's license and reliable transportation
• Vehicle liability insurance
• Leadership potential and interest in taking on additional responsibility over time
• Previous window-cleaning experience is not required. Previous sales, customer service, field service, supervisory, or leadership experience is a plus.

FISH Offers:

• Paid, on-the-job training
• Competitive salary and bonus opportunities
• Uniforms provided
• No holidays, nights, or weekends
• Flexible schedule
• Career growth opportunities

Compensation: $17.00 per hour

Fish Window Cleaning has grown to be the world's largest window cleaning company with more than 250 franchise territories in 43 states, yet we still maintain the traditional values we were founded on. We will always treat every customer as though they are our only customer.

Since its inception over three decades ago, Fish Window Cleaning has been dedicated to being a considerate and respectable neighbor in the communities where we work and live. FISH partners with nonprofit organizations on an ongoing basis to support causes across the United States. Through volunteering, leadership, and charitable giving, FISH lives its mission to be the best and most respected window cleaning company in the world.

We are looking for courteous, self-motivated and friendly individuals that pay attention to detail. We clean glass at commercial and residential locations; including retail locations, office buildings, and malls from 1 to 3 stories. Some ladder work, travel between jobs, and minimal paperwork are required. You need reliable transportation, proof of insurance, and a valid driver's license to be considered for employment.

Thank you for your interest in Fish Window Cleaning ®. Fish Window Cleaning is a franchise. All Fish Window Cleaning locations are independently owned and operated. By clicking the apply button you understand that you are not applying to Fish Window Cleaning but rather an independent company that does business as Fish Window Cleaning.