Marketplace Growth Manager

About Us Are you ready to move distribution forward? Solutions 2 GO is a premier global distributor of video game products. With operations reaching 19 countries in North, Central and South America, and partnerships that further extend to Europe, Africa, Australia and Asia, Solutions 2 GO represents all publishers in the Canadian market, offers coast-to-coast distribution in the USA and is the exclusive distribution partner for Sony PlayStation in Latin America. Our leadership, processes and partnerships have earned us a reputation as the premier provider of flexible, dynamic distribution solutions for publishers, manufacturers and retailers around the world. We are a remarkable team that delivers remarkable results. Our people help move Solutions 2 GO forward every day, through a shared commitment across every facet of our business. At Solutions 2 GO, we are moving distribution forward. If you are an achiever who is relentless in ensuring that we achieve business results and create a great company culture while doing it, then we’re looking for you! Scope The Marketplace Growth Manager is a high-impact, high-visibility role central to Solutions 2 GO’s marketplace and ecommerce operations across the U.S. and Canada. This position combines strategic leadership with hands‑on execution, with responsibility for developing the tools, processes, and partnerships needed to drive scalable marketplace growth, while overseeing day‑to‑day performance across key channels. This is a highly cross‑functional, customer- and vendor-facing role, serving as a primary point of contact for negotiations related to pricing, terms, and commercial agreements. The Marketplace Growth Manager also acts as an internal subject matter expert on marketplace operations and plays a key role in building and strengthening Solutions 2 GO’s overall marketplace capabilities. Duties & Responsibilities Marketplace Operations & Listings Management Own end-to-end product setup and listing execution across US and Canadian marketplaces (Amazon, Walmart, Best Buy, Target, and others) Lead onboarding and integration of new vendors, products, and marketplace channel Ensure accuracy and compliance of all listing content, including titles, images, product attributes, shipping data, and regulatory requirements Monitor listing health, suppressed listings, and policy compliance; proactively resolve issues impacting performance or visibility Partner with vendors to collect and manage complete product data sets (pricing, dimensions, identifiers, imagery, compliance details) Coordinate fulfillment setup with internal Operations teams based on channel requirements Vendor & Customer Management Serve as a key point of contact for marketplace vendors and platform partners across North America Negotiate pricing, commercial terms, promotional placements, and partnership agreements Conduct regular business reviews with vendors, communicating performance insights, risks, and growth opportunities Identify and execute vendor monetization opportunities (e.g., advertising programs, promotions, value-added services) Manage commercial processes such as price protection, MDF, and account-specific agreements in collaboration with Finance Maintain active relationships with marketplace platforms, ensuring strong account health and program participation Strategy & Business Development Support execution of marketplace strategy across all channels, translating strategic priorities into actionable plans Identify and evaluate growth opportunities by channel, category, and vendor; drive implementation of approved initiatives Contribute to pricing and promotional strategy, balancing growth, profitability, and competitiveness Support assortment strategy decisions (what to carry, where, and why), with input on margin, brand, and customer experience considerations Monitor marketplace trends, competitor activity, and platform changes to inform strategic direction Tools, Processes & Analytics Build and document scalable workflows, SOPs, and operational tools to support marketplace growth Track and report on core KPIs including revenue, sell-through, listing health, account performance, and fulfillment metrics Develop and maintain pricing and margin models that account for marketplace fees, logistics, and profitability targets Analyze performance data to identify root causes and drive continuous improvement across listings, pricing, and operations Own recurring reporting, including weekly performance updates and forecast alignment by channel and product line Provide actionable insights to support inventory planning and purchasing decisions Cross-Functional Leadership Act as the internal subject matter expert for marketplace operations, systems, and best practices Collaborate closely with Vendor Services, Finance, Operations, IT, Sales, and Customer Support Represent the Marketplace team in cross-functional meetings, escalating risks, decisions, and opportunities as needed Drive process improvements that increase efficiency, accuracy, and scalability across the business Participate in trade shows, partner meetings, and industry events as required Skills & Qualifications Experience & Qualifications Bachelor’s degree or a combination of education and relevant experience 5+ years of experience in ecommerce, marketplace operations, or digital account management Hands‑on experience managing listings and catalogs on major marketplaces (Amazon, Walmart, Best Buy, Target, or similar) Experience with marketplace management platforms; Rithum strongly preferred Experience negotiating commercial agreements, pricing, or vendor partnerships Experience in consumer electronics distribution, ecommerce, or marketplace environments is an asset Strong financial and commercial acumen (pricing, margin, profitability analysis) Proficiency in Excel/Google Sheets; familiarity with BI tools a plus Working knowledge of marketplace compliance, content standards, and fulfillment models Experience using CRM systems for account tracking and reporting Ability to manage multiple projects and priorities in a fast‑paced environment Builder mindset; thrives in 0→1 environments and ambiguity Strong communication and negotiation skills in vendor and customer settings Self-directed, resourceful, and highly accountable for outcomes Comfortable influencing cross‑functional stakeholders without direct authority High urgency and execution focus Other Requirements Ability to travel periodically to offices, fulfillment centers, and partner locations The successful candidate will receive a conditional offer, contingent upon the successful completion of a background check conducted by our contracted third‑party vendor. The specific clearance requirements vary by position and may include one or more of the following: criminal background check, credit check, employment verification, education verification, and driver’s abstract review. If you have any questions along the way, please do not hesitate to ask. Solutions 2 GO Inc. is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process. For more information on Solutions 2 GO Inc., please visit our website at: #J-18808-Ljbffr Solutions 2 Go