Phlebotomist, Full Time Days, Hackettstown, NJ

Under the supervision of the Phlebotomy Supervisor, the Phlebotomist ensures accurate specimen collection, labeling, and handling. They maintain a clean environment, support patient comfort and safety, and help educate and reassure patients during procedures.

• Specimen Collection: Accurately interprets provider test orders and follows approved standard operating procedures for all specimen collections.
• Specimen Accessioning: Accurately uses the HIS and LIS for patient registration and test order entry.
• Specimen Processing:
  • Evaluates provider test orders and collects specimens for acceptability and determines rejections according to established guidelines.
  • Accurately labels aliquot samples as required.
  • Recognizes and corrects defects before they are passed on to the next step of the process.
• Computer: Demonstrates knowledge and proficiency in the use of the HIS and LIS software systems in all job-related functions.
• Team Member Training: Assists with training of team members and students.
• Patient Experience/Customer Service: Models compassionate, patient-centered care by ensuring comfort during specimen collection, addressing concerns with empathy, and maintaining a professional, respectful demeanor to enhance the overall patient experience. Communicates effectively through the adherence of the PRIDE (Purpose, Respect, Innovation, Diversity & Inclusion, Extraordinary Care) values. Adheres to the AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you) model.
• Safety Practices: Demonstrates knowledge of and practices department safety procedures in accordance with policies and regulatory agencies.
• Technical Equipment Operation: Operates and maintains all technical equipment according to approved standard operating procedures.
• Inventory Management: Maintains quantities and reviews expiration dates of all supplies.