Spa Sales Associate (Base + Commission + Bonuses)

Job Description

Job Description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule

High-Performing Spa Sales Associate (Full-Time) – Base + Commission + Bonuses

We’re looking for driven, sales-focused individuals who want more than just a front desk role and want to start a .

At Hand & Stone New Albany, this is a performance-based sales position where your ability to connect with clients, suggest services, and convert memberships directly impacts your income and growth.

Hand & Stone New Albany is a high-volume, award-winning spa , creating consistent opportunities to build relationships, hit goals, and earn more!

???? What You’ll Do

This is a sales-driven role focused on client experience and results:

• Convert inquiries into booked appointments and long-term members 
• Consistently hit (and exceed) membership, gift card, and enhancement sales goals 
• Recommend services, upgrades, and packages based on client needs 
• Manage front desk operations, scheduling, and client flow 
• Deliver a high-energy, professional client experience from check-in to check-out 
• Handle client concerns confidently and professionally 
• Stay sharp on promotions, services, and products 

???? Who This Role Is For

• You enjoy sales and take pride in hitting goals 
• You’re confident recommending services and discussing pricing 
• You thrive in a fast-paced, client-focused environment 
• You’re self-motivated and take ownership of your performance and income 
• You want a role with growth and purpose, not just a job 

???? This Role Is NOT For

• Someone looking for a low-pressure or purely administrative front desk job 
• Someone uncomfortable with sales goals, upselling, or performance metrics 
• Someone who prefers a slow-paced environment 
• Someone not open to feedback, coaching, or continuous improvement 

✅ Qualifications

• Sales or customer service experience (membership sales strongly preferred) 
• Strong communication and interpersonal skills 
• Ability to multitask and stay organized in a fast-paced environment 
• Comfortable working evenings and weekends 
• Coachable, adaptable, and results-oriented 

???? Compensation & Perks

• Base hourly + uncapped commission + performance bonuses
• Paid time off 
• Health, Dental, Vision, 401k 
• Free monthly massage or facial 
• Discounts on services and products 
• Paid training and ongoing development 
• Incentives, contests, and growth opportunities 

???? About Our Team

Hand & Stone New Albany is a multi-year top-performing location , known for strong results, team culture, and growth opportunities. We value accountability, teamwork, and high standards—and we support our team in reaching their full potential.