Collections Call Center Representative

Now Hiring: Loyalty Specialist I (Collections Call Center)

· Starting at $21.50/hr ($22.50/hr for Spanish bilingual candidates) + Excellent Benefits

Looking to grow your career in a fast-paced, customer-focused environment? Join EMPLOYERS , a leading provider of workers’ compensation insurance, and be part of a team that values integrity, collaboration, and innovation!

What You’ll Do:

• Handle inbound/outbound calls, emails, and chats to assist customers

• Resolve account issues with professionalism and efficiency

• Help bring accounts current through payment solutions and customer education

• Deliver exceptional service while building strong customer relationships

What You Bring:

• 1+ year of collections & high-volume call center experience

• Strong communication, problem-solving, and multitasking skills

• Customer-first mindset with attention to detail

• Basic Microsoft Office skills

Why EMPLOYERS? ✨ Supportive, team-driven culture

· Career growth opportunities

· Comprehensive benefits package

· A company that values your ideas and success

If you’re motivated, customer-focused, and ready to make an impact— apply today and grow with us!

Compensation details: 21.5-22.5 Hourly Wage

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