Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Shift Lead

Walgreens Boots Alliance

Job Description

  • Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.
  • Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
  • Models and delivers a distinctive and delightful customer experience.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Responsible for holding store keys to open and close without management as necessary.
  • Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
  • Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
  • Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
  • Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
  • Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.
  • Assist with ensuring the Outdate program is followed with team members.
  • Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
  • Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Assist at Pharmacy out window as requested.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Responsible for bag checks of team members before leaving the store.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Attends training and completes PPLs requested by Manager.
Communications
  • Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
  • Reports disciplinary issues and customer complaints to management.

External Basic Qualifications
  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Preferred Qualifications
  • Prefer the knowledge of store inventory control.
  • We will consider employment of qualified applicants with arrest and conviction records.
  • Obtains and maintains valid PTCB certification or pharmacy license as required by state.

    An Equal Opportunity Employer, including disability/veterans.

    The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Vacancy posted 16 hours ago
Similar jobs that could be interesting for youBased on the Shift Lead in Garden City, MI vacancy
  •  ...Panera Catering Lead At Panera, our people come first. If you're looking for a place where you can grow, feel supported, be yourself...  ...You? Competitive pay & eligible for team tips Free on-shift meals & unlimited fountain beverages Flexible & reliable... 
    Shift work
    Full time
    Local area
    Flexible hours
    Night shift

    Panera

    Livonia, MI
    3 days ago
  •  ...Shift and Status Full time, rotating shift, mainly 2:00 p.m. to 10:30 p.m., variable days and every other weekend. Mandatory orientation...  ...guidance to clerical team members. Essential Functions Leads team in workflow processes and may provide input to performance... 
    Shift work
    Full time
    Work at office
    Rotating shift
    Weekend work

    Corewell Health

    Wayne, MI
    16 hours ago
  •  ...DESCRIPTION The Shift lead position will exercise your leadership skills while you closely collaborate with the Assistant Team Leader and Team Leader. Becoming the Shift Leader will introduce you to new responsibilities such as running the shifts and keeping operations... 
    Shift work
    Flexible hours

    Pita Way

    Livonia, MI
    2 days ago
  • $15 - $17.05 per hour

     ...Join to apply for the Guest Experience Lead role at McDonald's 1 week ago Be among the first 25 applicants Join to apply for the Guest...  ...work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job... 
    Shift work
    Hourly pay
    Full time
    Part time
    Remote work
    Flexible hours
    Afternoon shift

    McDonald's

    Westland, MI
    1 day ago
  • $15 - $17.05 per hour

     ...This role is vital to the guest experience because you'll: Lead the experience: Check in with guests and make sure they are enjoying...  ...work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job... 
    Shift work
    Hourly pay
    Local area
    Flexible hours

    McDonald's

    Westland, MI
    5 days ago
  •  ...Shift Lead Basic Qualifications One year of prior leadership, supervisory, or retail key holder work experience. Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Preferred Qualifications ~ Prefer the knowledge of store inventory... 
    Shift work
    Work experience placement

    Phenom People

    Livonia, MI
    6 days ago
  • A leading auto parts retailer in Inkster is seeking a Retail Service Specialist to support store management and ensure excellent customer service. Responsibilities include team leadership, customer service supervision, managing store operations, and performing opening/closing... 
    Shift work

    O'Reilly Auto Parts

    Inkster, MI
    2 days ago
  • Westborn Market in Livonia, Michigan, is seeking a Front End Shift Leader to manage the front end department and ensure exceptional customer service. This full-time role requires strong management skills and involves operating registers, processing transactions, and assisting... 
    Shift work
    Full time

    Westborn Market

    Livonia, MI
    3 days ago
  • A popular restaurant chain in Westland, Michigan is seeking a Shift Lead responsible for executing restaurant operations alongside the General Manager. The ideal candidate should have at least 6 months of restaurant operations experience and a high school diploma. Duties... 
    Shift work

    Qdoba Restaurants

    Westland, MI
    5 days ago
  • A leading fast food chain in Livonia, Michigan is looking for a Shift Lead to foster a positive customer experience and ensure operational excellence. The ideal candidate has at least 1 year of restaurant or retail experience, strong communication skills, and a passion... 
    Shift work

    Taco Bell

    Livonia, MI
    1 day ago
  • $18.5 - $24 per hour

     ...seeking a Crew Manager to join their team. This position requires previous food service or management experience and involves organizing shifts, managing inventory, and motivating team members. The role offers competitive weekly pay ranging from $18.50 to $24.00 per hour,... 
    Shift work
    Hourly pay
    Weekly pay

    White Castle

    Livonia, MI
    1 day ago
  • Panda Restaurant Group Inc in Dearborn Heights is seeking a Shift Leader to support team leadership and manage store operations. Responsibilities include creating a welcoming guest environment and gaining hands-on experience in food preparation. The position offers flexible... 
    Shift work
    Flexible hours

    Panda Restaurant Group Inc

    Dearborn Heights, MI
    4 days ago
  • $18.75 - $25 per hour

     ...partner to the people and businesses in our KeyBank communities. As a Lead Teller, you act as a resource in identifying and resolving...  ...deposits, withdrawals, and balancing cash drawers at the end of each shift. Promoting the bank's products and services to clients,... 
    Shift work
    Hourly pay
    Work experience placement
    Day shift

    Key Bank

    Livonia, MI
    16 hours ago
  • Panda Restaurant Group Inc in Livonia, Michigan, is seeking a Shift Lead who will play a crucial role in managing store operations. The position requires creating a vibrant atmosphere while also cooking Panda favorites and leading a team during shifts. The ideal candidate... 
    Shift work
    Full time
    Flexible hours

    Panda Restaurant Group Inc

    Livonia, MI
    5 days ago
  •  ...Job Description Job Description Produce Shift Lead Location: Livonia, MI Type: Full-Time | Store Opening in 2026! Lead with Freshness. Serve with Purpose. At Meijer, we believe in helping people live better lives. As a family-founded company, we care... 
    Shift work
    Weekly pay
    Full time
    Seasonal work
    Local area

    Meijer

    Livonia, MI
    2 days ago
  • $17 - $20 per hour

     ...store operations in the absence of management. Responsibilities include ensuring a delightful customer experience, handling cash, and leading team members. The ideal candidate will have prior retail experience, strong leadership qualities, and must be fluent in English.... 
    Shift work
    Hourly pay

    Walgreens

    Dearborn, MI
    5 days ago
  • A leading fast-casual restaurant chain is seeking a Shift Lead for their location in Livonia, Michigan. The successful candidate will execute restaurant operations, maintain brand standards, and ensure excellent guest service. Responsibilities include managing staff training... 
    Shift work
    Casual work

    Qdoba Restaurants

    Livonia, MI
    5 days ago
  •  ...Staffing LLC is seeking experienced Machine Operators and Line Leads in Dearborn, Michigan for their Packaging teams. Candidates must...  ...and the ability to work in a cold, wet environment for extended shifts. Bilingual candidates in English and Spanish are preferred. Responsibilities... 
    Shift work

    MCM Staffing LLC

    Dearborn, MI
    2 days ago
  •  ...not just an employer--we're a family. We invest our all into our Shift Leader to ensure that they are able to learn and grow in their...  ...casual atmosphere? We are looking for EXPERIENCED leaders to help lead our growing organization. We Offer: Competitive wages... 
    Shift work
    Casual work
    Immediate start
    All shifts
    Flexible hours
    Night shift
    Weekend work
    Day shift

    Dunkin

    Allen Park, MI
    3 days ago
  • A popular fast-food restaurant in Dearborn Heights is seeking a Shift Lead to drive team performance and customer satisfaction. The role involves overseeing daily operations, providing feedback to Team Members, and resolving customer complaints. Ideal candidates will have... 
    Shift work

    Taco Bell

    Dearborn Heights, MI
    5 days ago
  •  ...your unwavering dedication and genuine passion for providing exceptional care. Here's what's in store for you: Flexible Shifts: Embrace work-life balance with our 12-hour shifts and rotating weekends and holidays. Competitive Pay: Your hard work... 
    Shift work
    Hourly pay
    Flexible hours
    Night shift
    Rotating shift
    Early shift

    Pomeroy Living LLC

    Dearborn, MI
    4 days ago
  • A leading fast-food franchise in Livonia is seeking a Shift Leader to manage daily operations, support and train team members, and ensure superior customer service. Success in this role requires strong leadership and communication skills, along with the ability to solve... 
    Shift work
    Flexible hours
    Afternoon shift

    Taco Bell

    Livonia, MI
    1 day ago
  • $19 - $21 per hour

     ...developing teams and driving business success? Would you enjoy leading multiple bakery locations while building a culture of excellence...  ...action plans Leaders with the flexibility to work various shifts including mornings, evenings, and weekends High school diploma... 
    Shift work
    Hourly pay
    Work at office
    Local area
    Day shift
    Afternoon shift

    Nothing Bundt Cakes

    Allen Park, MI
    16 hours ago
  • A popular global fast-food franchise is seeking a Shift Manager in Dearborn Heights, Michigan. The ideal candidate will provide leadership during shifts, ensuring excellent customer service and operational standards. Responsibilities include monitoring performance, managing... 
    Shift work
    Hourly pay
    Full time

    McDonald's

    Dearborn Heights, MI
    2 days ago
  • $25 - $50 per hour

     ...Role Overview TSA is accepting applications for Lead and Supervisory Transportation Security Officers at airports in Dearborn. These...  ...50.00 Annual Compensation : $52,000 - $80,000+ Schedule : Shift-based (nights, weekends, holidays) Perks and Benefits Paid... 
    Shift work
    Night shift
    Weekend work

    Airport Security Careers

    Dearborn, MI
    26 days ago
  • $25 - $50 per hour

     ...Role Overview TSA is accepting applications for Lead and Supervisory Transportation Security Officers at airports in Wayne. These...  ...50.00 Annual Compensation : $52,000 - $80,000+ Schedule : Shift-based (nights, weekends, holidays) Perks and Benefits Paid... 
    Shift work
    Night shift
    Weekend work

    Airport Security Careers

    Wayne, MI
    26 days ago
  • $84.48k - $141.36k

    Engineering Specialist, VRT (Variability Reduction Team) Co-Lead Wayne, MI, United States (On-site) Job Description As part of our Quality...  ...Chart CTQ in E2KS Excellent written and verbal skills Day-Shift but must be able to work alternate shifts, hours as business needs... 
    Shift work
    Permanent employment
    Full time
    Interim role
    Immediate start
    Flexible hours
    Day shift

    Ford Pro

    Wayne, MI
    1 day ago
  • Whitewatercw in Livonia, Michigan is seeking a Shift Leader to assist with managing shifts and empowering team members. You will ensure that all employees perform their duties successfully and maintain equipment standards. The ideal candidate will support a positive work... 
    Shift work

    Whitewatercw

    Livonia, MI
    3 days ago
  •  ...Primary Location: SITE - Wayne Hospital - 33155 Annapolis - Wayne. Department Name: Echo - Wayne Hosp. Employment Type: Full time. Shift: Day (United States of America). Weekly Scheduled Hours: 40. Hours of Work: 7:00 a.m. to 3:30 p.m. Days Worked: Monday to Friday.... 
    Shift work
    Full time
    Monday to Friday

    Corewell Health

    Wayne, MI
    3 days ago
  • $15 - $18 per hour

    McDonald's is seeking a Shift Manager in Dearborn, Michigan, to lead shifts and ensure customer satisfaction through quality service. The role includes various responsibilities such as food safety, training, and managing crew. Ideal candidates will have previous leadership... 
    Shift work
    Hourly pay

    McDonald's

    Dearborn, MI
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Shift Lead. Be the first to apply!