Salesforce Architect

I have the following requirements with one of our clients in Michigan. Please review the job description and let me know if you are interested.


Client is looking for local Michigan consultants

Job title: Salesforce Architect (Only w2 consultants)
Location: Lansing, MI
Duration: 1+ Years with possible extension

***Hybrid work 2 days onsite and 3 days remote***

Job Summary:
This position functions as a Salesforce Application Architect within the Michigan Department of Health and Human Services (MDHHS), supporting the modernization and ongoing operations of critical Child Welfare and State Hospital systems, including the Michigan Statewide Automated Child Welfare Information System (MiSACWIS) and the Comprehensive Child Welfare Information System (CCWIS). These systems are essential to the delivery of services to vulnerable children and families across Michigan and require high availability, scalability, and compliance with state and federal standards.

The architect is responsible for leading the design, development, and implementation of enterprise-grade Salesforce solutions, ensuring architectural integrity, platform optimization, and alignment with MDHHS's strategic and operational goals. This includes transitioning legacy systems to a modern Salesforce-based platform, with a focus on Sales Cloud, Service Cloud, Experience Cloud, and Field Service Lightning (FSL).

Key responsibilities include:
• Leading end-to-end architecture and technical design of Salesforce solutions that support case management, field service operations, and user engagement.
• Conducting org health checks and platform assessments, and delivering actionable recommendations based on Salesforce best practices.
• Participating in Design & Discovery sessions and promoting the adoption of Salesforce's Well-Architected Framework.
• Supporting the parallel operation and phased migration of MiSACWIS to the new CCWIS platform, ensuring minimal disruption to critical services.
• Providing technical leadership and mentorship to development teams, including state employees and contractors.
• Collaborating with business analysts, product owners, and stakeholders to translate complex business requirements into scalable, maintainable Salesforce solutions.
• Overseeing proof-of-concepts (POCs) to validate technical feasibility and business value of proposed solutions.
• Ensuring secure application development lifecycle (SADLC) practices are followed throughout all phases of development and deployment.
• This is an advanced-level ITS14 position requiring deep technical expertise across multiple platforms and technologies, including Salesforce, Oracle, SQL, Java, JavaScript, Provar, Test Complete, ADO, and mobile frameworks. The architect will also work with infrastructure and integration technologies such as IBM WebSphere, OpenShift, Linux, and Windows.


The position plays a critical role in:
• Setting the technical direction for MDHHS Child Welfare applications.
• Designing and maintaining multi-platform integrations to ensure seamless data exchange and system interoperability.
• Supporting 24/7 operations of Tier 2 applications like MiSACWIS, which serve over 8,000 users across state and private agencies.
• Ensuring compliance with security, performance, and regulatory standards.
• This role is essential to the success of MDHHS's digital transformation efforts and directly supports the agency's mission to protect and serve Michigan's most vulnerable populations.

Duty 1
General Summary of Duty 1: 80 % of Time:
Serve as the development specialist responsible for the design, development, testing and documentation of the technical software solutions. Solve system design problems and programming issues. Ensure that the solutions are integrated and enhanced to meet the needs of the agency's business plan.


Individual tasks related to the duty.
• Lead development of software applications, server components and services using various development tools and State of Michigan approved/supported technologies.
• Plan/Coordinate integration of systems within the business area, external partners, state agencies, and hosting platforms.
• Design and implement application security that complies with State of Michigan policies.
• Lead/Direct impact analysis of changes due to legislation, requests, or changes in governmental and business processes.
• Review/Approve presentation materials for technical review meetings, approval sessions, application demonstrations.
• Ensure that technical design strategies or applications adhere to State and agency policies, standards, and guidelines.
• Design application frameworks and creates coding standards.
• Review and approve State of Michigan system engineering methodology or other required technical deliverables.
• Direct and coordinate development resources, agency staff, and service delivery teams.
• Direct development resources and quality assurance staff in testing activities on assigned projects.
• Review/Approve test plans and results for technical solutions. Provide technical approval for design/production releases.
• Coordinate IT production operation support for critical system(s) based on business schedule and needs.
• Coordinate with matrix organizations to ensure partnership agreement requirements are met.
• Provide oversight of team's work to complete activities according to established timelines.
• Lead planning sessions for development.
• Oversee the merge of development code to ensure it is integrated properly.
• Provide technical leadership and mentoring on programming and design techniques (CI, Test-Driven Development, etc.).

Duty 2
General Summary of Duty 2: 15 % of Time
Provide technical leadership to the application development team, agency, and external groups
Individual tasks related to the duty.
• Work with teams and product owners to refine SADLC, prioritize agile backlogs, and maintain release readiness/schedule.
• Ensure compliance with ECM standards and procedures across development, system test, user acceptance testing, security, and production environments, includes coordinating, creating, approving, and monitoring required work items.
• Make technical recommendation(s) and/or decision(s) for changes to the Bridges application based on user requirements.
• Solve complex system design and programming problems which ensure high security is addressed for client level of data.
• Plan for coordination, development, testing and integration of systems and data with Bridges.
• Research up to date programming techniques used in software development to recommend appropriate architecture.
• Work with vendors, contractors, and other agency staff to evaluate and implement new technologies.
• Analyze/Resolve escalated issues with departments and outside agencies' technical environment and hosting solutions.
• Recommend and ensure software development best practices for maintenance, speed, dependability, and reliability.
• Ensure that strategies and designs adhere to State and agency policies, laws, standards, and guidelines.
• Develop and enforce all policies and standards related to the technical aspects of Bridges system.
• Recommend programming best practices for maintenance, speed, dependability, and reliability.
• Assist agency client to plan for and prioritize system and/or enterprise technical initiatives to meet business needs and align with the client strategic plan.
• Mentoring team developers on programming standards and guidelines.
• Provide technical expertise and leadership to agency clients and its external groups.
• Serve as a technical liaison between DTMB and the agency.

KNOWLEDGE, SKILLS, AND ABILITIES:
KNOWLEDGE OF:
• Salesforce
• SQL
• Java and web services development
• Agile methodology
• VMware, physical server configuration, and network configurations
• LDAP, Load Balancers, F5, and related systems


SKILLED/EXPERIENCE IN:
• Oracle SQL creation and execution
• Oracle SQL performance tuning
• Java technologies
• Agile project management and implementing the best practices for secure development life cycle (SADLC)
• DevOps with automating builds, regression testing, smoke testing, and pushing releases across multiple environments
• Multiple platforms such as Salesforce, IBM WebSphere, OpenShift, Linux, Oracle, and Windows
• Developing CI/CD pipeline as code, branching strategies, automated code review, and testing to meet the goals and mission of the agency
• Analysis, design, programming, testing, implementing, and supporting web-based applications in Microsoft/Windows platform (ASP.NET, framework 3.5 or higher)
• cations for ADA compliance
• Microsoft Reporting Services
• Microsoft .NET programming language using the MVC 4.x framework
• Developing systems with Microsoft SQP Server (SQL 2008 or higher)
• Writing Structured Query Language (SQL) and stored procedures
• Performing analysis and requirements gathering with customers
• Producing deliverables using Systems Engineering Methodology (SEM)
• Developing and using Code Rush, web services and WCF, and Microsoft Team Foundation Server