Store Manager - Casselberry

The Store Manager delivers results that meet store business objectives and flawless customer experience. Coaches and develops associates and management, links doctor and retail functions in a hosted environment. Major Duties and Responsibilities Conveys commitment to providing unsurpassed Customer Service Provides effective on‑the‑job training and guidance to team members using Company provided programs Delivers clear, motivating, and constructive feedback timely to all retail associates Confronts problem performers directly and initiates disciplinary action when necessary Conducts meaningful conversations during required times to elevate associate satisfaction, performance, and results Coaches and trains associates in technical dispensing techniques, sales, customer service, and bookkeeping functions, continuously developing optical knowledge and skills Drives profitable personal sales, modeling the way and fostering a retail selling culture Analyzes store financial data and gives recommendations for profitability improvements Strives to achieve “Far Exceeds Expectations” on all targets set Delivers key performance indicators by inspiring associates to provide exceptional customer experience Executes and on‑boards staffing according to guidelines Performs administrative duties including payroll, inventory management, technical application, and understanding Completes and files all necessary store and customer paperwork promptly and accurately Leads Doctor of Optometry and Host business partnership and co‑planning Adheres to company policies and procedures regarding loss prevention Prepares and executes physical inventory per company guidelines Ensures company approved safety programs are implemented and maintained consistently for all Associates/Customers Leads positive attitude toward all company objectives and directives, demonstrating teamwork at all times Basic Qualifications High school graduate or equivalent 3+ years as an optical associate or non‑optical retail manager Comprehensive knowledge of operations, processes, and business implications Strong influencing and negotiating skills Team building and management skills Strong communicator and listener Strong basic math skills (addition, subtraction, multiplication, division) Sales skills Familiarity with cash register, computers, and calculators Knowledge of current store merchandise High level of business acumen Preferred Qualifications College degree or equivalent State licensure (if applicable) and/or ABO certification in non‑licensed states Previous experience in customer service and retail Benefits Competitive base pay plus bonus and/or commission plan, complemented by a first‑class total rewards package. Potential benefits include health care, retirement savings, paid time off/vacation, and employee discounts. This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. Equal Opportunity Employer Statement EssilorLuxottica complies with all applicable laws related to the application and hiring process. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. Contact For reasonable accommodation requests, call the EssilorLuxottica SpeakUp Hotline at View phone number on click.appcast.io or email View email address on click.appcast.io. #J-18808-Ljbffr