F&B Outlets Manager/Renaissance St. Louis Airport

Description We are seeking an experienced and guest-focused F&B Outlets Manager to lead the daily operations of our full-service hotel restaurant. This position will oversee lobby restaurant and bar, room service, and Concierge Lounge, team performance, guest satisfaction, and financial results while ensuring a consistently high level of food and beverage quality and service. The ideal candidate is a hands‑on leader who thrives in a fast‑paced hospitality environment and is passionate about creating exceptional dining experiences for our guests. Manage daily operations of the food and beverage outlets, including the restaurant, bar, room service, and club lounge. Hire, train, and supervise front‑of‑house staff, including servers, bartenders, and baristas. Ensure exceptional guest service standards are met or exceeded. Monitor inventory levels and place orders for beverage and supplies as needed. Manage budgets, control costs, and analyze financial reports to maximize profitability. Enforce health, safety, and sanitation regulations. Develop promotional strategies and events to increase sales and customer engagement. Handle guest concerns or complaints with professionalism and care. Maintain a clean, organized, and welcoming dining environment. Increase the level of guest satisfaction by delivering an exceptional product through employee development. Requirements 3+ years of experience supervising in food and beverage or hospitality leadership. Strong knowledge of restaurant operations, bar service, and customer service best practices. Leadership skills with the ability to motivate and manage a team. Must be available for weekends, holidays, and PM shifts. Excellent communication and problem‑solving abilities. Familiarity with point‑of‑sale systems & scheduling software Certifications in food safety and responsible alcohol service (e.g., ServSafe, TIPS) preferred. Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. Ability to follow and hold others accountable to all StepStone and hotel policies and procedures #J-18808-Ljbffr StepStone Hospitality