Onsite Manager
Array
Minimum one year of "fast-paced" work experience within the last four years is required Experience in an onsite, client-facing, or account management capacity within a staffing or high-volume workforce environment preferred Two years of combined allocation/talent acquisition experience within an Array brand preferred Education: Not specified Type: Full-time; Direct Hire Schedule: Standard, onsite position Array Corporation is seeking an Onsite Manager to join our growing and dynamic team! Core Objectives:
- Serve as the primary relationship manager for a high-volume, on-location talent pool, providing hands‑on support, coaching, and management to deployed associates
- Increase retention and satisfaction by coaching to performance metrics, managing attendance, and supporting employee training
- Facilitate strong employee performance by preparing, coaching, and troubleshooting operational issues in the moment
- Strengthen client confidence in Array's delivery by maintaining a consistent, professional presence
- Advocate for and advise associates by gathering and providing meaningful feedback
- Control churn by implementing strategies to keep employees satisfied, motivated, and engaged
- Build strong, personal connections with deployed associates through regular engagement and daily availability
- Set performance expectations from day one and drive performance through coaching, training, and in-the‑moment guidance
- Monitor and manage attendance, performance, and productivity in real time
- Investigate and resolve associate concerns in collaboration with the client and internal stakeholders, following through to resolution
- Recognize and celebrate associate wins and foster a culture of appreciation
- Serve as the first point of contact for HR- and Risk‑related concerns, including behavioral escalations and policy violations
- Document coaching conversations, feedback, and incidents accurately in internal systems
- Support corrective action conversations, terminations, or disciplinary discussions in partnership with leadership and HR
- Drive real‑time problem solving for timekeeping, badge access, and other daily logistics
- Coordinate appreciation events and support rollout of new processes, tools, or technologies
- Hard skills: Tech‑savvy and proficient in Microsoft Office tools and internal engagement systems; understanding of a metrics‑driven organization and how to drive performance; ability to quickly learn client systems and integrate with client operations
- Soft skills: Strong interpersonal presence with the ability to build trust and de‑escalate in real time; organized with strong prioritization skills; confident and calm under pressure with a problem‑solving mindset; comfortable navigating between employee advocacy and business objectives; strong judgment and professionalism in sensitive HR and Risk situations
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$167.7k - $268.5k
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