CPR Cell Phone Repair Store Manager/Tech

Overview Store Manager / Technician Hybrid AVG ALL IN PAY BASE PLUS BONUSES 40k TO 45k/YEAR CPR Cell Phone Repair by Amtel Repair is hiring! We have a sales forward approach with consumer electronics with an incredible working environment and a world-class team that loves solving tough challenges, and a vision to change the world one device at a time. Our Store Managers are leaders responsible for overseeing and ensuring the success of all day-to-day operations of the store. As the store manager, you should feel comfortable delegating tasks and playing from your teammate’s strengths. It is your responsibility to identify patterns and reoccurring issues in the front, and the back end of the business. You should have (at least) a basic understanding of all aspects of your business. Our managers also serve as technicians who are problem solvers specializing in a wide variety of electronic device repairs, including Cell phones, Tablets, computers, laptops, game consoles and much more. Respsibilities Store and manage employees, including participating in job interviews. Scheduling all store staff to optimize coverage and productivity. Stay current on industry trends. Knowledge of mobile devices, operating systems, laptops, gaming systems, and other electronic devices. Selling accessories, device care along with smart watches, headsets and other like products. Any wireless device repair certifications are a plus (e.g., Apple Certified Technicians, CTIA WISE Certifications). Strong oral and written communication skills. Strong teamwork and collaboration skills. Basic knowledge of Microsoft Office or Google equivalent. Sales/developing and maintaining relationships with carrier employees. Ordering Parts and Supplies. Oversee the appearance of store with special emphasis on retail area. Handle all customer service issues and escalations. Maintaining store filing system. Facebook and other social media updates for the store. Qualifications High School diploma or equivalent. Previous retail sales experience. Previous retail management experience. Prior success recruiting, training, engaging, and retaining top talent. Adept at using technology required for store operations (e.g., POS systems, scheduling systems). Ability to work a flexible schedule; typical retail hours to include evenings and weekends. #J-18808-Ljbffr Amtel Repair | Cell Phone Repair at CPR-Saint Andrew