HR Manager

Home Instead Senior Care

About Us:
Home Instead in Fort Collins is a trusted provider of compassionate, high-quality home care services for seniors. We are seeking a dedicated Human Resources Manager to support our home care operations, recruitment efforts, and training & development program.

Primary Responsibilities:

Reflect the core values of CC Home Care LLC:
- Honesty & Integrity
- Responsible & Accountable
- Relentlessly Helpful
- Insist on the Highest Standards
- Bias for Action
Develop and manage the annual franchise Human Resources operational plan and budget.
Achieve the annual operational plan's revenues, gross profit, profitability and other operational goals by the stated milestones.
Provide leadership and management of the HR Department; focusing on operational efficiency and Key Player performance related to Care Pro recruitment, engagement, compliance, & performance management.
Investigate reports of Care Professional performance issues and conduct performance conversations.
Manage outcomes of HR department activities and direct changes that will drive achievement of operational goals.
Maintain passive and pursue active applicant sourcing efforts.
Conduct interviews with prospective Care Professionals.
Focus on Key Player engagement & development strategies to ensure their retention and satisfaction.
Complete a regularly scheduled audit of HR processes to ensure compliance with all governing bodies; including Home Instead® Standards and any state specific requirements.
Maintain records for, communicate with, and address and resolve employment related concerns including unemployment and worker's compensation matters.
Act as a company representative at job fairs, unemployment hearings and worker's compensation reviews.
Demonstrate open and effective communication with the franchise owner, direct reports, colleagues, Care Pros, clients and family members.
Adhere to all company policies, procedures and business ethics codes and ensure that they are implemented and communicated to all employees.

Secondary Responsibilities:

Conduct Service Inquiries and Care Consultations as needed following the consultative sales process
Maintain and establish strong relationships with neighboring franchise owners
Maintain and establish strong relationships with the Home Instead, Inc. Business Performance team.
Assist with Recruitment and Onboarding of new Key Players
Perform any and all other functions and responsibilities deemed necessary for the successful operation of a Home Instead franchise office.

Education/Experience Requirements:

College degree preferred or equivalent work experience
Four to ten years of related business experience or an equivalent combination of education and work experience may be considered
Must have or be willing to obtain a Notary Licensure.
Must possess a valid driver's license

Supervisory Responsibilities:

This position will be responsible for overseeing all of the functions performed by the Human Resources department.
Responsibilities include: interviewing, hiring and training employees, planning, assigning and directing work; appraising performance, coaching employee's performance; problem resolution and seeking positive outcomes.

Knowledge, Skills and Abilities:

Must have an understanding of and uphold the policies and procedures established by CC Home Care LLC d.b.a. an independently owned and operated Home Instead franchise)
Must demonstrate excellent oral and written communication skills and the ability to listen effectively
Must have the ability to work independently, maintain confidentiality of information and meet deadlines
Must have the ability to demonstrate effective interpersonal skills is essential as well as sound judgment and good decision-making
Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
Must have the ability to establish good working relationships with office colleagues, the franchise owner, clients and the community
Must have the ability to present a professional appearance and demeanor
Must have the ability to operate office equipment
Must have the ability to operate HISC technology systems
Must have computer skills and be proficient in Word and Excel
Must be able to work evenings or weekends as required
Must have knowledge of the senior-care industry
Must have the ability to sit at a desk and listen effectively for long periods of time on the telephone
Must be patient and congenial on the telephone
Must be able to perform duties in a professional office setting
Must be able to recruit quality Key Players

Position Information
Title:HR ManagerID:1014815703434
Please note that this is the job board for the franchise office located at 251 Boardwalk Drive, Fort Collins CO 80525 . Each Home Instead franchise is independently owned and operated. To find a franchise near you, please visit the Careers page.

For job related questions please call the franchise office at View phone number on click.appcast.io.

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Vacancy posted 15 hours ago

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