Physical Therapy Technician
$16.9 per hourFull-time
Therapy Partners Group
Starting Hourly: $16.90 per hour ProSportPhysical Therapy & Performance a member of Therapy Partners Group has been the premier provider for outpatient orthopedics serving Orange County and surrounding communities. Since 1992 ProSport Physical Therapy & Performance has built a reputation for delivering outstanding patient care for the exceptional team of Southern Californias leading provider of quality hands-on care and customized therapeutic exercise programs our teams focus is to treat the whole patient including prevention and wellness. Currently we are looking for a part time Physical Therapy Technician for our San Juan Capistrano location. Schedule needed: Tuesdays & Thursdys for 14-16 hours per week PRINCIPAL ACCOUNTABILITIES
Knowledge Skills and Abilities
Education : High School diploma or equivalent. College degree in a related health field preferred. Experience : Prior experience in customer service. Physical Requirements and Working Conditions
Requires prolonged sitting some bending stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard mouse photocopier telephone calculator and other office equipment. Requires normal range of hearing and eyesight to record prepare and present reports.
- Preparestreatmentroom forpatientby following prescribed procedures and protocols.
- Prepares patients for physical therapy treatment by welcoming comfortingprovidingand/orassistingpatientintophysical therapy apparel (shorts gowns etc.)
- Does laundrymaintainingan ample supply of clean linens.
- Under direct supervision of and with co-signature by records daily notes.
- Provides information to patients by answering questions and requests.
- Helps treat patients by applying ice or heat packs helping patients onto exercise equipmentmonitoringmotion; tracking walking time and distance; performing prescribed exercises and strengthening techniques as requested by PT.
- Educates patients bydemonstratingproper use of equipment and exercise routines.
- Maintains patient confidence and protects operations by keeping information confidential.
- Maintainssafeand clean working environment bycomplying withprocedures rules and regulations.
- Provides equipment and supplies by sterilizing and delivering equipment and supplies to treatment area; positioning equipment for therapist access; positioning patient on equipment.
- Ensuresoperation of physicaltherapy equipment by completing preventive maintenance requirements.
- Maintainsphysical therapy supplies inventory by checking stock todetermineinventorylevel;anticipatingneeded supplies and communicating to person in charge or ordering.
- Enhances physical therapy department and organization reputation by accepting ownership foraccomplishingnew and different requests; exploring opportunities to add value to job accomplishments is a team player.
- Collectsgarbage at the end of each working day.
- Reports any issuesneedingresolution to Physical Therapists.
- Proactively answers incoming phone calls before they route to voicemail; triages each call to ensure a five-star patient experience by appropriately assisting with appointment cancellations or reschedules completing intake forms or taking detailed messages for the Therapist or PCC as needed.
- Assists with scheduling appointments for patients within the clinic to ensure efficient and timely access to care.
- Assists in collecting 100% of co-pays/deductibles and payments prior to patient being seen by provider per established policies and procedures.
- Assists in scheduling new evaluations accurately and in alignment with clinic protocols.
- During uncovered hours at front desk occasionally provides support with focus on checking in patients collecting co-pays answering and triaging phone calls and scheduling patients appropriately.
- Other duties as assigned.
Knowledge Skills and Abilities
- Thorough knowledge of Microsoft Office; Raintree PMS experience is a Plus
- Possess strong customer service skills
- Ability to maintain confidential documents
- Must be organized and able to manage multiple priorities
- Ability to communicate complex information in a well thought-out easily understood manner both orally and in writing in a variety of settings and styles
- Ability to communicate in an honest direct and professional manner relating well to others to build rapport and effective relationships.
- Ability to demonstrate active listening by asking clarifying questions identify and share relevant information and solicit feedback from others and give and receives feedback objectively.
- Must be able to identify and problem solve
- Possess strong team player attributes
- Ability to multi-task responsibilities while maintaining a positive and friendly atmosphere with the patients near by
- Thorough knowledge of Microsoft Office
- Strong Customer Service Skills
- Ability to maintain confidential documents.
- Ability to organize and manage multiple priorities.
- Ability to communicate complex information in a well thought-out easily understood manner both orally and in writing in a variety of settings and styles.
- Ability to communicate in an honest direct and professional manner relating well to others to build rapport and effective relationships.
- Ability to demonstrate active listening by asking clarifying questions identify and share relevant information and solicit feedback from others and give and receives feedback objectively.
- Ability to identify and problem solve.
- Strong team player
Education : High School diploma or equivalent. College degree in a related health field preferred. Experience : Prior experience in customer service. Physical Requirements and Working Conditions
Requires prolonged sitting some bending stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard mouse photocopier telephone calculator and other office equipment. Requires normal range of hearing and eyesight to record prepare and present reports.
Vacancy posted 6 days ago
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