Director, Workforce and HR Transformation

The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.KPMG is currently seeking a Director in Human Capital Advisory for our Consulting practice. Ability to identify new clients, lead and manage existing client relationships, and deliver Workforce Transformation services across multiple client industries in the following areas: Organization Design & Effectiveness, Target Operating Model Strategy, Competencies & Skills Development, Performance Management, Workforce Management & Planning, Talent Acquisition, Learning & Development, Organization/Leadership Development, Talent Capability Assessments, Employee Experience, Diversity, Equity & Inclusion, and digital employee experience transformation enabled through platforms such as ServiceNow HR Service Delivery (HRSD), Employee Workflows, Employee Center, Workplace Services, and Legal Service Delivery.Lead strategic workforce and employee experience transformation initiatives, including the design and implementation of employee service delivery operating models, HR case management, knowledge management, self-service portals, workflow automation, employee journey modernization, and enterprise service management solutions leveraging ServiceNow capabilities.Advise clients on the transformation of HR, Legal, Workplace, and Shared Services functions through the adoption of ServiceNow Employee Workflows, enabling improved employee engagement, productivity, service delivery efficiency, and operational effectiveness.Lead cross-functional teams to deliver excellent client service, including stakeholder management, meeting and workshop facilitation, deliverable creation, project management, financial management, organizational change management, and technology-enabled transformation initiatives.Lead the creation and advancement of thought leadership, internal and external tools and resources, training materials, and market offerings focused on workforce transformation, digital employee experience, employee service delivery modernization, and ServiceNow-enabled HR transformation.Lead the development and evolution of business methodologies, intellectual capital, articles, whitepapers, implementation frameworks, and methodology guides related to workforce transformation, employee workflows, HR technology modernization, and ServiceNow platform solutions.Participate in business development efforts by identifying new opportunities, assisting with proposal responses, developing go-to-market strategies, and leading client outreach efforts related to human capital transformation and ServiceNow-enabled employee experience solutions.QualificationsMinimum twelve years of relevant work experience related to one or more of the following areas: Organization Design & Effectiveness, Target Operating Model Strategy, Competencies & Skills Development, Performance Management, Workforce Management & Planning, Talent Acquisition, Learning & Development, Organization/Leadership Development, Talent Capability Assessments, Employee Experience, Diversity, Equity & Inclusion, Employee Service Delivery, HR Technology Transformation, or Digital Workplace Transformation; preferred ten years of experience in advisory services within a major consulting firm.Bachelor's degree from an accredited college/university required; Advanced degree in I/O Psychology, Organizational Development, Human Resources, Information Systems, Business Administration, or related field preferred.Experience leading workforce and business transformation initiatives based on a deep understanding of business processes, project management methodologies, service delivery models, and leading practices in the human capital and employee experience space.Experience with ServiceNow HR Service Delivery (HRSD), Employee Workflows, Employee Center, Workplace Services, Legal Service Delivery, Enterprise Service Management (ESM), case management, workflow automation, knowledge management, employee self-service solutions, or related employee experience technologies preferred.Experience advising clients on HR operating model transformation, employee service delivery modernization, shared services strategy, digital workplace initiatives, and employee experience improvement programs.Prior work managing a portfolio of clients and client activities within a project or team, including setting priorities, balancing competing deadlines, leading complex stakeholder discussions, and creating engagement across executive and operational levels of client organizations.KPMG LLP and its affiliates and subsidiaries (“KPMG”) complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work.Follow this link to obtain salary ranges by city outside of CA:KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.