Membership & Data Specialist

Assists with all aspects of data and information entry, tracking membership statistics, coordinating the membership process, and responding to member requests. Supports membership benefits programs, membership satisfaction, and information related to membership and member services. Awareness of the membership database is required in support of the three core focus areas of the Boys & Girls Clubs of Hartford: (a) academic success, (b) healthy lifestyles, and (c) good character & citizenship. Job Type Part‑time Responsibilities Contributes to the accurate and timely maintenance of a web‑based member database. Collects, reviews and accurately inputs membership applications and other related documents. Provides demographic reports of membership data on a regular and consistent basis. Processes ClubHub data entry for all members in a timely and accurate manner. Monitors the front desk equipment, supplies, and various program needs. Brings inventory and supply issues to the attention of management. Conducts community outreach activities, encourages parent/guardian engagement, and promotes and recruits youth for programs (e.g., family plus). Schedules tours and orientations for new members, parents, volunteers, and visitors. May assist or provide program services and cooperative learning activities for youth that are both recreational and educational. Ensures the safety of members and demonstrates positive values and ethical behavior during service and program delivery. Displays a high level of enthusiasm, commitment, and professionalism toward Club members, parents, and activities. Monitors attendance, pick‑ups, and drop‑offs of children according to safety and security protocols and parental or guardian authorizations. Has oversight of individuals, groups of youth, visitors, and people entering and exiting the building. Requirements Availability Monday‑Friday, 1:30 p.m.–6:30 p.m. High school diploma or GED. Experience working with youth. Data entry skills. Proven customer service skills. Cultural competency working with Latino and African‑American populations is extremely beneficial. Ability to communicate clearly, verbally and in writing. Bilingual in English and Spanish is a plus. Flexibility, patience, tolerance, and a willingness to learn new related skills. Computer proficiency, including Microsoft Office products. Salary $18.00–$20.00 per hour #J-18808-Ljbffr Boys & Girls Clubs