Quality Assurance Assistant

Job Description

Job Description

Job Summary

The Quality Assistant provides administrative and documentation support to the Quality Assurance Manager. This role is responsible for maintaining accurate quality records, organizing documentation, supporting compliance initiatives, and facilitating communication between departments to ensure quality and food safety standards are consistently met.

Primary Duties and Responsibilities

• Perform routine reviews of quality, production, and sanitation records.
• Maintain, review, and organize quality records, logs, and reports, including SOPs, Environmental Monitoring Program (EMP) records, Certificates of Analysis (COAs), sanitation records, and audit documentation.
• Enter, maintain, and track quality data in spreadsheets, databases, and ERP systems.
• Support document control activities, including revision tracking, filing, and distribution of updated procedures and forms.
• Assist with audit preparation by compiling documentation for internal, customer, and regulatory audits.
• Support monthly tailgate and management meetings by preparing agendas, organizing presentation materials, and compiling required documentation.
• Track non-conformances, customer complaints, and Corrective and Preventive Actions (CAPAs).
• Coordinate communication between Quality Assurance, Production, and other departments regarding quality documentation and compliance requirements.
• Assist with label approvals, COA reviews, chemical approvals, specification sheets, and production record verification.
• Coordinate customer-requested product retains and submit environmental and product samples for external laboratory testing, while maintaining all associated records and tracking documentation.
• Support employee onboarding and maintain training documentation related to quality and food safety procedures.
• Assist with product recalls and traceability exercises by gathering required information and documentation.
• Perform general administrative duties, including filing, scanning, emailing, and report preparation.
• Ensure required quality and sanitation inspections and tests are completed according to established schedules and frequencies.
• Maintain approved customer and vendor records, ensuring licenses, certifications, specifications, and other required documentation remain current and compliant.
• Assist in maintaining the Quality Assurance schedule for audits, inspections, and other compliance-related activities.
• Perform other duties as assigned.

Skills and QualificationsRequired Qualifications

• High school diploma or equivalent work experience.
• Minimum of 2 years of experience in a Quality Control Technician or similar quality-related role.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Strong verbal, written, listening, and interpersonal communication skills.
• Ability to work collaboratively with cross-functional departments.
• Bilingual proficiency in English and Spanish.
• Self-motivated with the ability to work independently and manage multiple priorities.

Preferred Qualifications

• Experience in food manufacturing, food safety, or quality assurance environments.
• Familiarity with ERP systems and document control processes.
• Knowledge of GMPs, food safety programs, audits, and regulatory compliance requirements.

Physical Requirements

• Ability to sit, stand, and walk for extended periods as needed.
• Ability to occasionally lift and carry up to 25 pounds.
• Ability to work in both office and production environments.

Work Environment

This position works in a combination of office and manufacturing settings. The employee may be exposed to production areas requiring adherence to food safety, sanitation, and personal protective equipment (PPE) requirements

Pay: $18.00 per hour

Benefits:

• Health insurance

Work Location: In person

CitiStaff Solutions, Inc.

Company Description

CitiStaff Solutions, Inc.