Patient Access Rep

Your Future Role At A Glance

Location: Jacksonville, FL

Facility: Optimal Imaging Ascension St. Vincent's

Department/Specialty: Outpatient Imaging

Schedule: Day shift | PRN

Life At Ascension: Where Purpose Meets Opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Benefits That Help You Thrive

• Retirement: 403(b) plan
• Well-being support: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources

How You'll Make An Impact In This Role

• Coordinate and communicate precise patient schedules for prescribed procedures to maximize clinical resource utilization and respect patient time.
• Efficiently manage patient registration by gathering and entering accurate demographic, insurance, and clinical data into database systems.
• Navigate and resolve scheduling conflicts and inquiries regarding procedure types, dates, and locations by leveraging appropriate resources.
• Facilitate insurance pre-certification and authorization work-flows to ensure seamless administrative approvals prior to care.
• Counsel patients and representatives on pre-service requirements and instructions to prepare them effectively for upcoming procedures.

What Minimum Requirements You'll Need

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer participates in the Electronic Employment Verification Program. Please click here for more information.