Loan Operations Specialist

Job Description

Job Description

POSITION SUMMARY

ESSENTIAL FUNCTIONS

· Provide daily loan interface + maintenance

· Track insurance on new and existing loans

· Post and correct payments

· Maintain credit and real estate file

· Perform credit verifications

· Scan loan packages, set up credit and collateral files, follow-up on and retrieval of collateral documentation

· Provide accurate loan information to customers, management, officers and regulators

· Research and resolve loan inquiries in a timely manner

· Perform duties as defined in the Bank Secrecy Act/Anti-Money Laundering Program

· Reconcile loans

· Prepare loan reports

· Performs other duties as assigned by management

EDUCATION + EXPERIENCE

· High School Diploma or equivalent required

· 1 year of experience in banking or financial institutions preferred

· 1-2 years experience in consumer/commercial loan or credit experience a plus

KNOWLEDGE + SKILLS

· Must be proficient with MS Office Suite of Products, specifically Word + Excel

· Must have strong attention to detail, good judgment and decision-making skills

· Must have the ability to present a professional image in dealing with customers, employees and external representatives

· Must be a team player

· Must have a high degree of interpersonal and communication skills and the ability to effectively interact with customers and employees

· Must be able to exercise personal and professional responsibility and work with limited direction

· Must be able to use tact and diplomacy and communicate effectively via telephone, letters, personal contact, etc

· General knowledge of bank operations, policies and procedures preferred, along with General knowledge of Bank Secrecy Act/Anti-Money Laundering Program

PHYSICAL DEMANDS + WORK ENVIROMENT

· Must be able to sit for long periods of time within an office setting

· Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers

· Reasonable accommodations made to enable individuals with disabilities to perform the essential functions

· May be requested to attend offsite meetings, training sessions or seminars

· Equipment Utilized includes: computers, telephones, calculators, copiers, scanners, and fax machines

· Work hours: Full-time; 40 hours per week

· Schedule: Monday to Friday