Logistics Carrier Escalations (Nashville, TN)

Job Description

Job Description

Description

Job DescriptionAmazon Transportation Services is pioneering new products, services, and technologies within our transportation network. We are building a platform and capability to ensure that our carrier partners are successful and our customers’ freight, no matter how large or small, is delivered as quickly, accurately, and cost effectively as possible. To meet this goal, we are continually striving to innovate and provide best in class service levels. Middle Mile Partner Manager team is seeking a Logistics Specialist to help develop a world class logistics process that delivers goods on time at the best cost. The person in this role will work on high-level strategy and design, as well as implementation. This job will require problem solving, basic mathematics, communication, and customer service skills.•Identifying and resolving performance score discrepancies for Amazon’s Transportation Services (ATS) network carrier base•Partnering with teams to identify and drive process improvements that improve service, iterate technology and enhance carrier performance engagement and growth•Collaborating on the development and delivery of key programs, metrics, reports, analyses, and dashboards to drive key business decisions across customer-facing programs•Pulling data from numerous databases (using Excel, QuickSight, Hubble, SQL and/or other data management systems)

Skills

dispute resolution, Excel, large data sets, SQL, Bachelors, Program management

Top Skills Details

dispute resolution,Excel,large data sets

Additional Skills & Qualifications

BASIC QUALIFICATIONS•High school or equivalent diploma•Knowledge of Excel to synthesize data – fast typist and strong communication through email •Experience managing large data sets and utilizing to drive performance and process improvements •Case management system or load management; ticketing systems and ques PREFERRED QUALIFICATIONS•1+ years of program management, logistics, operations, supply chain, transportation, or equivalent experience•1+ years of management experience•Bachelor's degree•Experience with SQLLeadership Principles•Ownership•Deliver Results•Bias for action•Right a lot

Experience Level

Intermediate Level

This is a Contract position based out of Nashville, TN.

The pay range for this position is $23.00 - $23.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Nashville,TN.

This position is anticipated to close on Sep 8, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.